Ryan Kelley
Fiskdale,MA
Summary
Dynamic hospitality professional with a distinguished record of service at 308 Lakeside, Kosta’s Cafe, and Uncle Sam’s. Demonstrates exceptional customer engagement, seamless team collaboration, and a consistent ability to elevate the guest experience. Recognized for rapid, high-quality task execution, effective onboarding and training of new staff, and a strong work ethic that supports smooth and efficient operations. Detail-oriented, adaptable, and proficient in safe food-handling practices, with proven time-management skills that enhance overall service efficiency and workplace productivity.
Overview
4
4
years of professional experience
Work History
Host/food Runner/Busser
Kostas
09.2024 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and wait staff to streamline service flow.
- Trained new hosts on customer service standards and operational procedures.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Busser/ Food Runner
308 Lakeside
08.2021 - Current
- Assisted servers by delivering food and beverages promptly.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere.
- Collaborated with kitchen staff to streamline order fulfillment processes.
- Trained new bussers on best practices for service and sanitation standards.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Delivery Driver
Uncle Sam's
05.2022 - 07.2022
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree - National Security And Foreign Affairs
Virginia Tech
Blacksburg, VANo Degree - Exercise Science, Physiology
Quinsigamond Community College
Worcester, Massachusetts, MAHigh School Diploma -
Tantasqua Regional High School
Fiskdale, MA06-2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Detail-oriented
- First aid training
- Task prioritization
- Table bussing
- Food running
- Safe food handling
- Flexible and adaptable
Accomplishments
- Achieved Eagle Scout status
- Created and installed Town Beach signs, repainting picnic tables, cleaning brush and removing hazardous objects with accuracy and efficiency.
- Writing published in local newspaper about current event issues.
Timeline
Host/food Runner/Busser
Kostas
09.2024 - Current
Delivery Driver
Uncle Sam's
05.2022 - 07.2022
Busser/ Food Runner
308 Lakeside
08.2021 - Current
No Degree - National Security And Foreign Affairs
Virginia Tech
No Degree - Exercise Science, Physiology
Quinsigamond Community College
High School Diploma -
Tantasqua Regional High School