Ryan Kelly
New Richmond
Summary
Accomplished Team Lead with expertise in leading team operations and enhancing customer satisfaction. Successfully trained team members in product knowledge and service excellence, resulting in improved performance and compliance with safety protocols. Proficient in managing inventory and collaborating on strategic sales initiatives.
Overview
4
4
years of professional experience
Work History
Retail Footwear Lead
Dicks Sporting Goods
Woodbury
06.2025 - Current
- Trained team members on product knowledge and effective customer service techniques.
- Managed inventory levels, coordinating restocks to maintain product availability.
- Collaborated with management to implement new sales strategies for improved performance.
- Led daily footwear operations and ensured team compliance with safety protocols.
- Participated in staff recruitment and onboarding processes for new employees.
Assistant Football Coach
St. Croix Central High School
08.2024 - Current
- Led team initiatives to improve collaboration and performance
- Managing a group
- Inspired team members to achieve their goals through encouragement
- Facilitated discussions to ensure clear understanding among team members
- Developed strategies to address complex challenges effectively
- Adjusted strategies to meet changing circumstances and needs
- Listened to player feedback to refine game strategies
Enthusiastic Employee
Cenex Gas Station
Mayville
04.2022 - 05.2024
- Enhanced customer satisfaction through prompt and friendly service during transactions, fostering positive experiences.
- Ensure accurate cash handling and maintained a balanced register at the end of each shift.
- Maintain cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Collaborated with team members to meet project deadlines and contribute to team objectives.
- Adjusted to changing work conditions and priorities effectively.
- Organized schedule to prioritize tasks and meet deadlines.
- Focused on precision and accuracy in all tasks performed.
- Assisted with inventory management to maintain consistent stock levels and support operational efficiency.
Education
Bachelors - Sport Management
Mayville State University
Mayville, NDSkills
- Inventory Management
- Inventory management
- Sales Training
- Customer service
- Team management
- Team coordination
- Problem-Solving
- Communication
- Goal Oriented
- Flexible
- Relationship building
Extracurricular Activities
College Football Player, Mayville State University (2020 - 2023) Contributed to the college football team for four years, demonstrating commitment, discipline, and teamwork on and off the field. Developed strong leadership skills through collaborative efforts with teammates during practice sessions, games, and team events. Showcased resilience and dedication by balancing the demands of academic coursework and football responsibilities, honing time management and organizational skills. Actively participated in community service initiatives organized by the football team, fostering a sense of social responsibility and community engagement. College Football Player, Mayville State University (2020 - 2023) Contributed to the college football team for four years, demonstrating commitment, discipline, and teamwork on and off the field. Developed strong leadership skills through collaborative efforts with teammates during practice sessions, games, and team events. Showcased resilience and dedication by balancing the demands of academic coursework and football responsibilities, honing time management and organizational skills. Actively participated in community service initiatives organized by the football team, fostering a sense of social responsibility and community engagement.
Timeline
Retail Footwear Lead
Dicks Sporting Goods
06.2025 - Current
Assistant Football Coach
St. Croix Central High School
08.2024 - Current
Enthusiastic Employee
Cenex Gas Station
04.2022 - 05.2024
Bachelors - Sport Management
Mayville State University