Ryan Ketcham
North Fort Myers
Summary
Versatile and quality-driven professional with a background in the Food Service Industry, Construction Industry and Customer Service. Adept in project management and demonstrating exceptional time management skills. Proven ability to enhance team efficiency and customer satisfaction through innovative thinking and flexibility. Achieved significant improvements in workflow and service delivery, underscoring a commitment to excellence and collaborative success.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Instacart
08.2022 - Current
Laborer
Youngquist Brothers
01.2024 - 03.2024
- Transported materials efficiently across storage and production facilities.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained productivity under adverse external factors.
- Loaded and unloaded materials onto trucks and trailers.
Stock Associate
Publix
10.2022 - 04.2023
- Partnered with team members to uphold an orderly and safe work setting.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Server/To-Go/Host/Busser/Host/Food Prep
TGI Fridays
09.2017 - 11.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained cleanliness and order in the seating area.
- Executed dishwashing tasks and ensured cleanliness of utensils.
- Scheduled and organized food preparation for several days ahead.
Education
Highschool Diploma -
Central Cabarrus Highschool
Concord, NC06.2017
Skills
Time Management
Organized
Quality Driven
Team Player
Outside The Box Thinker
Flexibility
Responsibility
Project Management
Timeline
Laborer
Youngquist Brothers
01.2024 - 03.2024
Stock Associate
Publix
10.2022 - 04.2023
Delivery Driver
Instacart
08.2022 - Current
Server/To-Go/Host/Busser/Host/Food Prep
TGI Fridays
09.2017 - 11.2021
Highschool Diploma -
Central Cabarrus Highschool
Similar Profiles
Tania SamuelsTania Samuels
Instacart Shopper at InstacartInstacart Shopper at Instacart
Sonja ShilowSonja Shilow
Driver at InstacartDriver at Instacart
Madden SamatuaMadden Samatua
Shopper/driver at InstacartShopper/driver at Instacart