Ryan Killian
Flushing
Summary
Results-driven Regional Operations Manager with a strong focus on operational efficiency, warehouse management, and staffing oversight. Proven track record of streamlining logistics and enhancing service delivery across multiple facilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Rich Logistics
North Little Rock, AR
09.2021 - 11.2025
- Streamlined regional logistics operations to enhance service delivery and efficiency.
- Developed and implemented process improvements, reducing operational delays across multiple facilities.
- Led cross-functional teams in executing strategic initiatives, driving alignment with corporate goals.
- Coordinated with supply chain partners to ensure timely delivery of products, minimizing disruptions.
- Mentored and trained staff on best practices, fostering a culture of continuous improvement and safety compliance.
- Traveled between 5 locations Bi-weekly to manage each Terminal and perform reviews of individual managers and employees.
Terminal Manager
Rich Logistics
North Little Rock, AR
06.2019 - 09.2021
- Oversaw daily terminal operations, ensuring compliance with safety regulations and company policies.
- Coordinated with carriers and clients to optimize transportation schedules and reduce delays.
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Led cross-functional meetings to address challenges, facilitating effective communication among teams.
Driver Manager
Rich Logistics
Burton, MI
11.2016 - 06.2019
- Managed daily operations, ensuring timely delivery schedules and efficient route planning.
- Coordinated driver assignments, optimizing resource allocation for improved operational efficiency.
- Oversaw compliance with safety regulations and industry standards, maintaining high-performance metrics.
- Led problem-solving efforts during service disruptions, ensuring minimal impact on customer satisfaction.
- Coordinated with drivers to organize timely pickup and delivery.
Dock Manager
Rich Logistics
Burton, MI
09.2014 - 11.2016
- Oversaw daily dock operations, ensuring efficient loading and unloading of shipments.
- Coordinated schedules for dock staff, optimizing workforce allocation and productivity.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
Lawn Care Technician
Mac Lawn Care
Burton, MI
04.2004 - 09.2014
- Operated commercial-grade mowers and maintenance equipment for optimal lawn care results.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
Education
General Studies
Charles Stewart Mott Community College
Flint, MIHigh School Diploma -
Elisabeth Ann Johnson High School
Mount Morris, MI06-2003
Skills
- Operational efficiency
- Excellent interpersonal skills
- Staffing oversight
- Warehouse management
- Facility management
- Proficient in Outlook, McLeod Software and AS400
Certification
Forklift Certified
Timeline
Regional Operations Manager
Rich Logistics
09.2021 - 11.2025
Terminal Manager
Rich Logistics
06.2019 - 09.2021
Driver Manager
Rich Logistics
11.2016 - 06.2019
Dock Manager
Rich Logistics
09.2014 - 11.2016
Lawn Care Technician
Mac Lawn Care
04.2004 - 09.2014
General Studies
Charles Stewart Mott Community College
High School Diploma -
Elisabeth Ann Johnson High School