Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Ryan Krall

New Auburn

Summary

Results-driven financial professional skilled in building relationships and solving complex problems. Experienced Regional Manager with a history of enhancing operational efficiency and increasing brand visibility, leading to revenue increases. Proven ability to perform effectively in fast-paced settings while fostering teamwork and collaboration. Exceptional communicator with a commitment to delivering outstanding customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Automotive Service Advisor

Don Johnson Motors
Cumberland
03.2023 - Current
  • Coordinated technician workdays through effective use of charts, technical manuals, and knowledge.
  • Monitored shop productivity reports to determine if goals were being met or exceeded.
  • Resolved customer disputes by listening attentively to their concerns and finding appropriate solutions.
  • Collaborated closely with colleagues across departments such as sales, finance and accounting.
  • Scheduled appointments for vehicle service and repairs as requested by customers.

Regional Restaurant Supervisor

TMART L.L.C.
Eau Claire
10.2020 - 03.2023
  • Provided guidance and support to managers in resolving employee relations issues in the region.
  • Collaborated with senior management on long-term strategic planning initiatives.
  • Managed the recruitment, selection, orientation and training of regional staff.
  • Established key performance indicators that measure success of various initiatives throughout the region.
  • Oversaw training, promotional plans and open relations to keep employees at all levels satisfied and productive.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.

Restaurant Manager

Red Lobster
Green Bay
06.2019 - 09.2020
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Restaurant General Management Intern

PJ's at SentryWorld
Stevens Point
05.2018 - 06.2019
  • Ensured that all customer orders were fulfilled accurately and efficiently.
  • Promoted special events or discounts to increase sales volume.
  • Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
  • Facilitated communication between waitstaff and kitchen staff during peak hours.
  • Participated in local community events as a representative of the restaurant brand.

Education

Master of Science - Accounting And Finance

Strayer University
06-2026

Bachelor of Science - Business Administration And Management

University of Wisconsin, Stevens Point
Stevens Point, WI
05-2019

Skills

  • Financial analysis
  • Regulatory compliance
  • Accounting software
  • Budgeting and forecasting
  • Data analysis
  • Customer service
  • Team leadership
  • Problem solving
  • Training and mentoring
  • Operations management

Certification

  • Leadership Certification from the National Society of Leadership and Success (NSLS)
  • ServSafe Manager Certification from the National Restaurant Association

Timeline

Automotive Service Advisor

Don Johnson Motors
03.2023 - Current

Regional Restaurant Supervisor

TMART L.L.C.
10.2020 - 03.2023

Restaurant Manager

Red Lobster
06.2019 - 09.2020

Restaurant General Management Intern

PJ's at SentryWorld
05.2018 - 06.2019

Master of Science - Accounting And Finance

Strayer University

Bachelor of Science - Business Administration And Management

University of Wisconsin, Stevens Point

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