Ryan Kumetat

-Manage daily retail operations including POS accounting, reporting, district communications, etc.

-Oversee all incoming and outgoing shipments.

-Lead annual inventory including preparation and tracking stock discrepancies throughout the fiscal year.

-Train sales and stock associates.

-Participate in seasonal floor set execution.

-Execute weekly price changes and signage updates.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.

• Maintained a high level of professionalism with guests, ensuring their needs were met in a timely manner.
• Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
• Managed high call volume, efficiently addressing guest concerns and providing accurate information regarding reservations, rates, and services.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.