Ryan La
Long Beach,CA
Summary
Dynamic Lab Specialist at Terran Orbital, adept at optimizing operations and saving over $7,000 monthly through strategic procurement. Skilled in data analysis and effective communication, I enhance productivity and ensure compliance while collaborating with cross-functional teams to achieve organizational goals. Proven track record in implementing systems that drive efficiency and accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lab Specialist
Terran Orbital, a Lockheed Martin Company
09.2023 - Current
- Utilize JIRA to track and manage project tasks, coordinate team activities, and streamline lab operations to meet organizational goals effectively
- Saved the company over $84,000 in lab equipment and supply costs by identifying inefficiencies and establishing direct procurement channels
- Partner with executives, technicians, and engineers to support testing, maintain equipment, and ensure adherence to safety protocols
- Implement organizational systems for lab supplies and project tracking, reducing downtime and enhancing productivity
- Generate detailed reports and logs using digital tools, contributing to the accuracy of lab records and audits
- . Accurately document and maintain lab procedures, inventory, and test results, ensuring data integrity and compliance with company standards
Dental Implant Specialist
Glidewell Laboratories
11.2023 - 09.2024
- Troubleshoot machinery problems to ensure optimal performance of department
- Prepared and packaged orders for shipment, ensuring proper la belling and documentation
- Manage and maintain quality control levels of dental implants
- Managed over 100 customer accounts to ensure products meet desired standards
- Conducted inventory counts and reconciliation to ensure accuracy of stock levels
Sales Development Representative
Packwem WMS
06.2023 - 12.2023
- Conducted full-cycle sales, encompassing lead generation, consultative selling, negotiation, and account management
- Spearheaded the sales effort for a diverse portfolio of warehouse management software products
- Effectively managed a high volume of leads, resulting in a 25% increase in the conversion rate
- Collaborated with sales managers to develop personalized sales strategies
- Provided valuable feedback to the marketing team regarding lead quality and campaign effectiveness
- Participated in ongoing product training sessions to stay up-to-date with the latest software features
Sales Development Representative
Extensiv
07.2022 - 01.2023
- Exceeded monthly quota on average of 103% consistently for 5 months
- Increased department ’s revenue by 31% year to date
- Identify customer ’s warehousing problems , and provided WMS solutions
- Manage a high volume of daily outbound emails and calls to targeted accounts
- Developed targeted call lists through Zoom Info and LinkedIn
Account Manager
All Nippon Airways
06.2021 - 07.2022
- Successfully managed the full sales cycle from initial contact to contract signing
- Develop new customer for Aircraft Parts Department and exceeded $400K in parts sales for 2021
- Increase Aircraft department clientele by 17% from prospects gathered at National Aviation Conference
- Manage US , Europe and Asia Clients for Aircraft Parts division using Pentagon software and send out daily RFQs & AOGs
- Regulate the renewal of credit terms for customers and coordination of documentation including Export Compliance
- Conduct Market Research and support with continuous sourcing strategies including Excel Pivot Tables
- Negotiate Subcontracts with OEM suppliers and Surplus suppliers for Sales and Procurement teams
Federal Trade Commission ( FTC) Intern
Federal Trade Commission ( FTC)
01.2020 - 03.2020
- Construct legal cases for consumer protection attorneys
- Develop documentation to assist attorneys and investigators to assemble information
- Analyze various amounts of data to advance legal standing in consumer protection cases
Engineering Intern
OK International
08.2016 - 08.2017
- Engaged in validation testing and user testing for many different robotic products such as fluid dispensing robots and soldering robots
- Worked with a team of engineers and marketing professionals to create user guides for fluid dispensing and soldering robots
- Constructed performance reports of products requested by customers
Education
Bachelor of Science - Cyber Security
Western Governors University
Salt Lake City, UT03-2026
Bachelor of Arts - Consumer Affairs
California State University, Long Beach
Long Beach, CA05-2020
Skills
- Network security
- Data analysis
- Wireshark
- Nmap
- Incident response
- Risk assessment
- Technical documentation
- Effective communication
- Laboratory techniques
Certification
Google IT Certificate
Comptia A+
Languages
Vietnamese
Native or Bilingual
Timeline
Dental Implant Specialist
Glidewell Laboratories
11.2023 - 09.2024
Lab Specialist
Terran Orbital, a Lockheed Martin Company
09.2023 - Current
Sales Development Representative
Packwem WMS
06.2023 - 12.2023
Sales Development Representative
Extensiv
07.2022 - 01.2023
Account Manager
All Nippon Airways
06.2021 - 07.2022
Federal Trade Commission ( FTC) Intern
Federal Trade Commission ( FTC)
01.2020 - 03.2020
Engineering Intern
OK International
08.2016 - 08.2017
Google IT Certificate
Comptia A+
Bachelor of Science - Cyber Security
Western Governors University
Bachelor of Arts - Consumer Affairs
California State University, Long Beach
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