Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ryan Lacy

Cordova,TN

Summary

Dynamic Online Personal Shopper at Sam's Club, recognized for exceptional customer service and product knowledge. Demonstrated patience and empathy while achieving high satisfaction ratings through efficient order fulfillment and accurate selections. Skilled in product picking and heavy lifting, consistently exceeding customer expectations and enhancing shopping experiences.

Developed expertise in customer engagement and product recommendations within fast-paced retail environment. Demonstrates skills in understanding client needs and providing personalized solutions. Seeking to transition into new field, leveraging background in customer service and digital tools to drive success.

Offering passion for delivering exceptional customer service and keen eye for detail, coupled with ability to adapt and learn quickly in dynamic environment. Brings understanding of current market trends and proficiency in online shopping tools and platforms. Ready to use and develop skills in customer engagement and digital retail in [Desired Position] role.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Sam's Club
09.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Associate of Arts - Game Design

Southwest Tennessee Community College
Memphis, TN
05-2026

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Customer service
  • Heavy lifting

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Drawing and Painting

Timeline

Online Personal Shopper

Sam's Club
09.2024 - Current

Associate of Arts - Game Design

Southwest Tennessee Community College