Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Lady

Niwot,CO

Summary

Motivated in customer service with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Cashier

Raising Cane's Restaurants
02.2023 - 06.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled multiple projects simultaneously, showcasing effective multitasking abilities.

Server

Balfour Senior Living
01.2021 - 05.2021
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Master of Science - Business Management

University of Colorado At Boulder
Boulder, CO
05.2027

Skills

Patience and Empathy

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Timeline

Cashier

Raising Cane's Restaurants
02.2023 - 06.2023

Server

Balfour Senior Living
01.2021 - 05.2021

Master of Science - Business Management

University of Colorado At Boulder
Ryan Lady