Ryan Lady
Niwot,CO
Summary
Motivated in customer service with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Cashier
Raising Cane's Restaurants
02.2023 - 06.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple projects simultaneously, showcasing effective multitasking abilities.
Server
Balfour Senior Living
01.2021 - 05.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Master of Science - Business Management
University of Colorado At Boulder
Boulder, CO05.2027
Skills
Patience and Empathy
Conflict Resolution
Multitasking
Reliable and Responsible
Money Handling
Time Management
Customer Service
Cash register systems
Friendly, Positive Attitude
Creative Thinking
Timeline
Cashier
Raising Cane's Restaurants
02.2023 - 06.2023
Server
Balfour Senior Living
01.2021 - 05.2021
Master of Science - Business Management
University of Colorado At Boulder