Ryan Lee
St. Louis Park,MN
Summary
Experienced military veteran accomplished in supporting infantry and mechanized units in combat operations. Positive mindset and motivated by cooperation and team building. Strong technical background with expertise in team leadership and radio communication. Hardworking and detail-oriented with experience providing security and establishing relationships with local populations. Highly adaptable to a changing environment, and quick to learn new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pool Fence Installer
Contractor For Foresight Childproofing Inc
04.2023 - Current
- Complied with safety and quality requirements to protect personnel, customers and property structures while using heavy tools and machinery.
- Collaborated with team members to complete large-scale fencing projects in a timely manner.
- Contributed to a positive company culture by consistently demonstrating professionalism, teamwork, and a strong work ethic.
- Effectively communicated with clients throughout the installation process, keeping them informed about progress and answering any questions they had along the way.
Credit Specialist
Receivables Control Corp
03.2021 - Current
- Earned recognition for exceptional negotiation in managing complex cases involving highly disputed transactions between client and customer.
- Mentored junior team members in developing their skills in credit analysis, negotiation techniques, and ethical account management practices.
- Facilitated cross-department collaboration to address and resolve complex billing issues that contributed to delayed collections efforts.
- Located customers using skip tracing and other techniques with overdue accounts and entered payment in compliance with fair debt collection practices.
Fire Support Specialist (Sergeant)
MN Army National Guard
01.2018 - 01.2024
- Provided security and local assistance to real time events in Minneapolis during civil unrest in 2020.
- Deployed to Syria and Kuwait in 2021-2022 as a Bradley Gunner.
- Provided developmental training to over 200 soldiers teaching basic rifle and marskmanship fundamentals and weapons safety.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations in a combat environment.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vehicles, and personnel.
- Managed sensitive information with discretion, ensuring that classified data was properly protected and disseminated only to authorized personnel.
- Maintained a high degree of situational awareness, enabling rapid adaptation to changing battlefield conditions.
Sandwich Artist
Jersey Mikes
07.2017 - 01.2021
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Wait Assisant and Host
Thanh Do
05.2015 - 06.2017
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Education
Bachelor of Arts - International Studies - Political Science Focus
University of St. Thomas
Saint Paul, MN08.2024
No Degree - Leadership And Military Education
Basic Leaders Course
Ashland, NE01.2022
High School Diploma -
St. Louis Park High School
St. Louis Park, MN05.2018
Skills
- Fluent in Spanish
- Problem Solving
- Assertiveness
- Can use SPSS Statistics and Excel
- Calm Under Pressure
- Highly Experienced in Weapons Handling and Safety
- De-Escalation Techniques
Certification
Active Secret Clearance
Hobbies
I have a beautiful fiance, a dog, and a cat who i love very much. I am a huge nerd for all things medieval and/or fantasty, and am currently DMing a dungeons and dragons campaign. I love the outdoors and try to get in as much camping as I can throughout what spare time I have.
Languages
Norwegian
Elementary
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pool Fence Installer
Contractor For Foresight Childproofing Inc
04.2023 - Current
Credit Specialist
Receivables Control Corp
03.2021 - Current
Fire Support Specialist (Sergeant)
MN Army National Guard
01.2018 - 01.2024
Sandwich Artist
Jersey Mikes
07.2017 - 01.2021
Wait Assisant and Host
Thanh Do
05.2015 - 06.2017
Bachelor of Arts - International Studies - Political Science Focus
University of St. Thomas
No Degree - Leadership And Military Education
Basic Leaders Course
High School Diploma -
St. Louis Park High School
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