Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Ryan LePore

Denver,CO

Summary

Experienced professional offering ten years of experience in fast-paced work environments. Proven customer service including multitasking and organizational skills. Achieving high customer satisfaction standards including loyalty, brand recognition, and quality control. Along with two years of Horticultural and cultivation knowledge. Highly experienced Brand ambassador known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. The performance history of developing strong collaborative relationships and delivering impressive results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Brand Ambassador

Binske
09.2022 - 03.2023
  • Monitored customer preferences to determine focus of sales efforts.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Developed recap reports to communicate competition trends, product introductions and new promotions.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

Fulfillment Officer

Binske
09.2022 - 03.2023
  • Worked with customers to pack items according to specific desires and requirements.
  • Prepared and checked outbound shipments for accuracy.
  • Reviewed order slips, picked products, and staged merchandise to be shipped.
  • Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Transported merchandise to the laboratory floor and replenished out-of-stock and low-stock items.

Cultivation Specialist

Veritas Fine Cannabis
01.2021 - 08.2022
  • Mulched and composted soil to appropriately vary soil conditions depending on specific plant needs.
  • Researched pests and diseases common to individual types of stock and developed mitigation plans.
  • Worked closely with employees to improve practices, techniques, and safety choices, optimizing performance, and minimizing waste.
  • Applied pesticides, herbicides, and fungicides to crops to enhance growth.
  • Assembled and maintained greenhouses and other structures to assist with business operations.
  • Regulated watering and fertilizing to avoid waste while nurturing plants.
  • Maintained detailed records of crop production, soil composition, and livestock health.

Budtender

Terrapin Care Station
07.2020 - 11.2020
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Managed a high volume of cash registers with 100% accuracy rate.
  • Developed strong rapport with customers and created a positive impression of the business.
  • Restocked supplies and arranged displays.
  • Engaged in friendly conversations with customers to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Weighed, prepared and packaged different types of products.

Lead Budtender

Ballpark Holistic Dispensary
08.2019 - 04.2020
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Worked to meet or exceed special targets for credit card applications, special donations, and specific product promotions.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Delegated and tracked each staff member's assignments and deadlines.
  • Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
  • Maintained attractive, clean, and fully stocked store environments to maintain appeal for every customer.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Administrative Assistant

Denver Hormone Health
06.2017 - 08.2019
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service.
  • Established administrative work procedures to track doctors' daily tasks.
  • Assisted Patients by scheduling their procedures and helping them navigate the insurance payments.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed multi-line phone systems and email correspondence and handled incoming and outgoing mail and faxes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Executed record filing system to improve document organization and management.
  • Schedule Doctor's and office managers' meetings with patients and other medical staff.

Voluntary Worker

Parker United Methodist Church Youth
01.2009 - 04.2017
  • Guided troubled individuals to tools and resources necessary for healing.
  • Helped with faith-based life to provide examples for students between ages 4 and 12.
  • Participated in various outreach programs.
  • Attended meetings with religious leaders.

ROTC Cadet

Douglas County Young Marines
01.2012 - 01.2016
  • Implemented community outreach programs to promote mental health awareness.
  • Signposted resources for improved Veteran and family access to mental health services.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Maintained regular contact with veterans by calling and visiting outreach homes.
  • Worked with the local Police departments and nonprofits and other organizations to find funding for at-risk groups.
  • Participated in continuous firearms proficiency, and defensive driving technique training.

Voluntary Worker

Douglas County Humane Society
01.2010 - 01.2013
  • Followed pet care instructions for dietary needs and medication regimens.
  • Assisted with the development of animal behavior modification plans.
  • Managed inventory, ordered new supplies, and maintained optimal storage to meet expected needs.
  • Cleaned and sanitized cages and living areas to promote health and well-being.
  • Reset procedure rooms between appointments and disinfected equipment.

Education

Associate of Science - Business And History

CU Denver/Community College of Denver
Denver, CO
04.2020

High School Diploma -

Legend High School
Parker, CO
05.2017

Skills

  • Technical skills
  • Data Accuracy
  • Quality Assurance and Control
  • Time management skills
  • Ability to work in manual labor
  • Ability to work in teams
  • Ability to work independently
  • Detail-oriented
  • Analytical thinking
  • 3-D visualization skills
  • Strong Customer Service
  • Effectively communicate with all departments
  • Supply replenishment
  • Bookkeeping experience
  • Client-focused
  • High-volume work environment
  • Proficient in Excel, PowerPoint, Word
  • Proficient in Quickbooks
  • Proficient in Google workspace
  • Complies with current MED regulations and practices
  • Ability to use and zero OHAUS scales
  • Knowledge of cloning, vegging, blooming, sexing, forced bloom, lights, nutrients, soils, water ph
  • Can manage multi-line phone systems
  • Operate a Yofuma ozone Machine

Certification

MED Badge#M99773

Adilas 420 POS training

METRC certificate

Denver PD counterfeit ID training

Leafly: science in cannabinoid production

Languages

Chinese (Mandarin)
Elementary

Timeline

Fulfillment Officer

Binske
09.2022 - 03.2023

Sales Brand Ambassador

Binske
09.2022 - 03.2023

Cultivation Specialist

Veritas Fine Cannabis
01.2021 - 08.2022

Budtender

Terrapin Care Station
07.2020 - 11.2020

Lead Budtender

Ballpark Holistic Dispensary
08.2019 - 04.2020

Administrative Assistant

Denver Hormone Health
06.2017 - 08.2019

ROTC Cadet

Douglas County Young Marines
01.2012 - 01.2016

Voluntary Worker

Douglas County Humane Society
01.2010 - 01.2013

Voluntary Worker

Parker United Methodist Church Youth
01.2009 - 04.2017

Associate of Science - Business And History

CU Denver/Community College of Denver

High School Diploma -

Legend High School

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Ryan LePore