Ryan Leurquin

• Customer Service Representative
• Army Reservist (14-Tango /12-November)
• Top Secret Clearance obtained
• Deployed to Bahrain
• Student Club President (Vets4Vets 2018-2022)

I am committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. I am committed to maintaining professional relationships to increase profitability and drive business results.

United States Army

• Army Achievement Medal (6)
• Army Good Conduct Medal (2)
• National Defense Service Medal
• Global War on Terrorism Service Medal
• Army Service Medal
• Certificate of Achievement (6)
• Global War on Terrorism Expeditionary Medal
• Supervised/Developed 15 soldiers in Preventive Maintenance Checks/Services
• Responsible for the readiness of over 40 major items that exceeded a value of more than 1 billion dollars
• Received Army Achievement Medal for certifying on a respective crew while injured

• United States Army, Fort Leonardwood, Missouri, 10/2007-02/2008
• United States Army, Fort Bliss, Texas, 02/2008-01/2010
• United States Army, Kadena Air Force Base, Japan, 01/2010-01/2012
• United States Army, Fort Bliss, Texas, 01/2012-01/2017

Target, fire, and maintain weapons used to destroy enemy positions, aircraft, and vessels. Field artillery crew members predominantly use guns, cannons, and howitzers in ground combat operations, while air defense artillery crew members predominantly use missiles and rockets. Naval artillery crew members predominantly use torpedoes and missiles launched from a ship or submarine. Duties include testing, inspecting, and storing ammunition, missiles, and torpedoes; conducting preventive and routine maintenance on weapons and related equipment; establishing and maintaining radio and wire communications; and operating weapons targeting, firing, and launching computer systems. Supervises and provides technical guidance to subordinate soldiers. Supervises organizational level maintenance and preventive maintenance checks and services on Launching Station, Enhanced Launcher Electronics System, Launching Station Test Set, and Patriot Missile Round.

• Adaptability
• Resilient
• Works well in a team
• Great Communication
• Copes well under stress
• Great listening skills
• Meets deadlines
• Investigate/Explore solutions to all problems