Ryan Lint

Yard Attendant

Claremont Equipment

09.2021 - Current

Used equipment to complete jobs quickly and correctly.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Supported lead mechanic by completing routine repair work, changing tires and replacing batteries.
Worked alongside technicians providing regular service, troubleshooting and upgrading equipment.
Conducted test drives before and after repair to check functionality and determine successful repair.
Physically performed painting, loading/unloading, pressure washing and errands.
Inspected and test drove vehicles before returning to customers.
Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on or under parts of vehicles and trailers.
Inspected vehicles for damage and recorded findings to facilitate repairs.
Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
Reviewed work orders and discussed with supervisors.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Developed strong customer relationships to encourage repeat business.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Consulted with customers to resolve service and billing issues.
Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Upheld quality control policies and procedures to increase customer satisfaction.