Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Livengood

Raleigh,NC

Summary

Highly motivated recent graduate (4.0 GPA) with a Bachelor of Science in Cybersecurity and a minor in Data Analytics. Eager to leverage strong management and sales skills, coupled with technical expertise, to contribute to my next companies continued success.

Overview

9
9
years of professional experience

Work History

Insurance Sales Consultant

State Farm
09.2024 - Current
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.

Office Manager

Brightway Insurance, The Ganim Agency
04.2024 - 09.2024
  • Increased sales team revenue by 20% in the first month and 40% in the second month of employment through implementing new sales strategies and coaching techniques
  • Strategic Leadership: Analyzed market trends and competitor activity to identify new business opportunities in the insurance industry
  • Develop and implement growth strategies for the team and office, exceeding sales goals
  • High-Performance Team Management: Motivate and coach a top-performing sales team, fostering a culture of continuous improvement and exceeding quotas
  • Provide targeted training and development programs to elevate individual and team skills
  • Operational Efficiency: Streamline office processes to maximize productivity and ensure smooth daily operations
  • Implement new technologies and systems to improve efficiency and customer service

Office Manager

State Farm
08.2019 - 04.2024
  • Tripled agency's book of business over 3 years through strategic leadership and sales team development
  • Implemented proven sales tactics and training programs, resulting in a 300% increase in revenue
  • Built and motivated a high-performing sales team, achieving a consistent 100% increase in sales goals per year
  • Excellent communication and interpersonal skills
  • Commitment to providing excellent customer service
  • Strong leadership and management skills

Project Manager

CAMtek, Inc.
02.2018 - 08.2019
  • Proven track record of successfully delivering projects on time, within budget, and meeting or exceeding client expectations
  • Demonstrated ability to effectively manage and mitigate risks, ensuring project success
  • Expertise in developing and executing comprehensive project plans that align with business goals
  • Ability to think strategically and solve problems creatively
  • Strong communication and interpersonal skills, adept at building and maintaining positive relationships with clients

Insurance Sales

State Farm
06.2016 - 02.2018
  • Demonstrated ability to effectively qualify and convert leads into new clients
  • Expertise in providing excellent customer service over the phone
  • Strong communication and interpersonal skills, adept at building rapport with callers
  • Proven ability to handle difficult or angry callers in a professional manner
  • Ability to effectively convey complex information in a clear and concise manner

Sales Consultant

ReBath
08.2015 - 06.2016
  • Proven track record of exceeding sales goals through effective appointment setting and management
  • Demonstrated ability to build rapport and trust with potential clients, leading to successful sales conversions
  • Expertise in conducting needs assessments and identifying client pain points
  • Strong communication and interpersonal skills, adept at tailoring sales presentations to meet the specific needs of each client
  • Ability to effectively handle objections and overcome challenges

Education

Bachelor of Science (B.S.) - Cybersecurity, Data Analytics

Southern New Hampshire University
01.2024

Skills

  • Goal oriented
  • Contract review and analysis
  • Insurance sales strategy
  • Asset protection expertise
  • Licensed insurance agent
  • Customer needs assessment
  • Customer retention
  • Risk management
  • Account management

Timeline

Insurance Sales Consultant

State Farm
09.2024 - Current

Office Manager

Brightway Insurance, The Ganim Agency
04.2024 - 09.2024

Office Manager

State Farm
08.2019 - 04.2024

Project Manager

CAMtek, Inc.
02.2018 - 08.2019

Insurance Sales

State Farm
06.2016 - 02.2018

Sales Consultant

ReBath
08.2015 - 06.2016

Bachelor of Science (B.S.) - Cybersecurity, Data Analytics

Southern New Hampshire University
Ryan Livengood