Ryan Lok
Tukwila,WA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Store Manager
Oak + Fort
Bellevue, WA
02.2026 - Current
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Store Manager
Groupe Dynamite
Tukwila, WA
02.2024 - 01.2026
- Managed daily store operations, ensuring optimal customer experience and staff performance.
- Trained and developed team members on sales techniques and product knowledge.
- Analyzed inventory levels to maintain stock accuracy and minimize shrinkage.
- Monitored sales trends, adjusting strategies to enhance store profitability and efficiency.
- Conducted regular staff meetings to communicate goals, expectations, and performance feedback.
Assistant Store Manager
Tilly's
Lynnwood, WA
04.2023 - 01.2024
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and developed team members on sales techniques and customer service best practices.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
Sales Associate
Pacsun
Lynnwood, WA
06.2021 - 04.2023
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Processed transactions accurately, ensuring efficient checkout experiences for customers during peak hours.
- Collaborated with team members to achieve sales targets, contributing to a positive and motivated work environment.
Education
Associate of Science - Information Technology
Edmonds College
Edmonds, WA06.2024
Skills
- Customer service
- Problem-solving
- Outstanding communication skills
- Goals and performance
- Work Planning and Prioritization
- Operational efficiency
Timeline
Store Manager
Oak + Fort
02.2026 - Current
Store Manager
Groupe Dynamite
02.2024 - 01.2026
Assistant Store Manager
Tilly's
04.2023 - 01.2024
Sales Associate
Pacsun
06.2021 - 04.2023
Associate of Science - Information Technology
Edmonds College