Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ryan Lopez

Sacramento,CA

Summary

Dynamic Shift Supervisor at Wendy's Restaurant with proven expertise in team leadership and customer experience enhancement. Skilled in cash management and health compliance, I successfully trained staff and resolved issues, boosting customer satisfaction. Committed to operational excellence, I effectively managed inventory and streamlined service during peak hours.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Wendy's Restaurant
Sacramento, California
04.2025 - Current
  • Led team during peak hours to ensure smooth, efficient service.
  • Trained new hires on food safety, service standards, and procedures.
  • Handled customer complaints and maintained high satisfaction.
  • Managed shift schedules, assigned tasks, and monitored performance.
  • Ensured compliance with health, safety, and sanitation rules.
  • Tracked inventory, reduced waste, and placed supply orders.
  • Performed cash handling, balanced drawers, and prepared deposits.
  • Maintained equipment and coordinated repairs as needed.
  • Collaborated with management on goals, feedback, and improvements.
  • Operated POS systems for accurate transactions and inventory tracking.

Crew Member

Wendy's Restaurant
Sacramento, CA
05.2022 - 05.2023
  • Provided fast, friendly service and resolved customer issues.
  • Prepared food, handled orders, and operated kitchen equipment.
  • Maintained cleanliness and followed safety standards.
  • Processed transactions and supported team efficiency.

Volunteer

Ronald McDonald House Sacramento
Sacramento, CA
05.2021 - 06.2021
  • Collaborated with team members to develop event materials and resources.
  • Helped with prep, set up, and breakdown of community and public events.
  • Offered support and assistance to community members.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Organized and maintained records of volunteer hours and donations.

Education

High School Diploma -

Inderkum Highschool
Sacramento, CA
05-2022

Skills

  • Customer experience enhancement
  • Food quality assurance
  • Team leadership and oversight
  • Cash management proficiency
  • Health and safety adherence
  • Stock control and replenishment
  • Issue resolution and customer satisfaction

Certification

  • servesafe certified

References

References available upon request.

Timeline

Shift Supervisor

Wendy's Restaurant
04.2025 - Current

Crew Member

Wendy's Restaurant
05.2022 - 05.2023

Volunteer

Ronald McDonald House Sacramento
05.2021 - 06.2021

High School Diploma -

Inderkum Highschool

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