With over 10 years of experience in fraud prevention, payment processes and procedures, and complex issue resolution, I bring a sharp eye for risk, a steady hand under pressure, and a deep understanding of the systems and strategies that effectively detect fraudulent or suspicious activity.
I confidently analyze large volumes of information, enabling me to conduct thorough account investigations and prepare detailed reports.
A proactive problem solver with strong real-time decision-making skills. I collaborate seamlessly with remote teams and consistently resolve patron inquiries and issues.