Summary
Work History
Education
Skills
Timeline
Generic

Ryan Lum

Monroe,LA

Summary

Reliable customer service professional with strong communication, problem-solving, and time management skills. Known for handling customer needs quickly, staying calm under pressure, and completing daily tasks accurately.

Work History

Employee

ULM Activity Center
Monroe, Louisiana
08.2026 - Current
  • Delivered exceptional service to customers through face-to-face and phone interactions, enhancing overall experience.
  • Facilitated customer requests and addressed inquiries, contributing to higher satisfaction levels.
  • Identified customer needs through direct interactions, tailoring support to improve service outcomes. of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

West Ouachita High School
West Monroe, LA
05-2026

Skills

  • Customer service
  • Customer interaction
  • Verbal communication
  • Conflict resolution
  • Problem solving
  • Attention to detail
  • Time management
  • Organizational skills
  • Microsoft Excel
  • Microsoft Word
  • Google drive
  • Calm under pressure
  • Teamwork and collaboration
  • Empathy toward customers

Timeline

Employee

ULM Activity Center
08.2026 - Current

High School Diploma -

West Ouachita High School
Ryan Lum