Ryan Martin
Norman,OK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Sonic Drive-in Norman Oklahoma
Norman, OK
01.2017 - 05.2021
- Delegated work to staff, setting priorities and goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Maintained up-to-date knowledge of company products and services.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Ensured compliance with safety regulations and company policies.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Store Manager
LIQ LLC
Norman, OK
04.2021 - 08.2023
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Recruited, trained and supervised new employees.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
Assistant Chef
Upper Crust Food Catering
Norman, OK
09.2023 - Current
- Tested recipes to meet company's standards for flavor, appearance and texture.
- Observed culinary trends and innovations to bring new ideas to team.
- Prepared dish ingredients by chopping vegetables, meats, and garnishes.
- Monitored food expiration dates and removed rotated items to prevent foodborne illnesses.
- Ensured that all dishes served met company standards regarding presentation, portion size.
- Conducted daily checks of fridges and freezers temperatures and recorded results accordingly.
- Monitored food budget and purchased supplies according to available funds and expected demand.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Collaborated with other departments within the kitchen when necessary.
- Ensured all food items were cooked at correct temperatures and stored correctly after cooking.
- Assisted Head Chef in preparation of menus for special occasions and events.
Education
High School Diploma -
Norman High School
Norman, OK05-2014
Skills
- Partnership Building
- Relationship Building and Management
- POS Systems
- Customer Service Management
- Operations Management
- Report Generation
- Employee Training
- Sales Professional
- Training and Mentoring
- Outstanding Communication Skills
- Problem-Solving
- Work Planning and Prioritization
- Customer Relations
- Documentation and Reporting
- Multitasking and Organization
- Reliable
- Policies and Procedures
- Friendly and Positive
References
Work References:
Rachel Glander
Operating Partner - Sonic Drive-in
Supervisor - The University of Oklahoma
Phone #: 405-203-5796
Gabe Sanchez
Owner of LIQ LLC
Phone #: 817-903-2424
Jerr LaChance
Operating Partner - Sonic Drive-In
Phone #: 405-479-1697
Christopher Finneran
Supervisor - UpperCrust
Phone #: 405-967-9114
Personal References:
Perry Martin
Retired - Warehouse Manager- The University of Oklahoma
Phone #: 405-201-1715
Annie Keeler
Supervisor - Kirby Corporation
Phone #: 405-763-6363
Timeline
Assistant Chef
Upper Crust Food Catering
09.2023 - Current
Store Manager
LIQ LLC
04.2021 - 08.2023
Assistant Manager
Sonic Drive-in Norman Oklahoma
01.2017 - 05.2021
High School Diploma -
Norman High School
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