Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ryan Martini

Summary

Well-qualified Leasing Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Leasing Agent

Greystar
11.2022 - Current
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.

Office Assistant

Ashley Furniture Homestore
01.2020 - 11.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Assisted with onboarding of new employees.
  • Created and maintained detailed records of all office activities.

Sales Advocate

Target
01.2018 - 01.2020
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts - Business Administration

Arizona State University
Tempe, AZ
01.2024

Skills

  • Client Needs Assessment
  • Tenant Screening
  • Community Engagement
  • Event Planning
  • Tenant Relations
  • Property Inspection
  • Move-In Coordination
  • Fair Housing Policies
  • Rent Collection
  • Administrative Support
  • Application Verification
  • Application Processing

Certification

  • Dale Carnegie Winning with Relationship Selling Certificate
  • Certified RISE Mentor, Greystar

Timeline

Leasing Agent

Greystar
11.2022 - Current

Office Assistant

Ashley Furniture Homestore
01.2020 - 11.2022

Sales Advocate

Target
01.2018 - 01.2020

Associate of Arts - Business Administration

Arizona State University

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Ryan Martini