Dedicated professional individual with experience in customer service and safety compliance. Skilled in addressing inquiries and leveraging problem-solving abilities to enhance service and operational efficiency.
Overview
8
8
years of professional experience
Work History
CDL Delivery Driver
VanEerden Food Service
Grand Rapids, MI
10.2021 - Current
Delivered food products to various locations following assigned routes.
Provided customer service by responding to inquiries and complaints in a courteous manner.
Communicated with dispatch regarding delivery schedules and traffic conditions.
Utilized GPS navigation systems for efficient route selection and timely arrivals at destinations.
Performed pre and post trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.
Route Driver
JBOS Vending Service
Grand Rapids, Michigan
08.2018 - 10.2021
Restocked vending machines with snacks and beverages efficiently.
Provided courteous customer service during machine servicing visits.
Inspected machines for functionality and reported maintenance needs.
Maintained accurate inventory records for products and equipment.
Followed DOT regulations when driving commercial motor vehicles.
Housekeeping Supervisor
Retirement Living Management
Grand Rapids, Michigan
01.2018 - 08.2018
Supervised daily housekeeping operations in a retirement living community.
Trained and mentored staff on cleaning techniques and safety protocols.
Managed inventory of cleaning supplies and equipment for efficient operations.
Developed schedules to optimize staff coverage and workload distribution.
Collaborated with management to implement new housekeeping procedures.
Assisted residents with requests related to housekeeping services and needs.
Education
High School Diploma -
West Catholic High School
Grand Rapids, MI
06-2005
Bachelor of Arts - Hospitality and Tourism Management
Grand Valley State University
Grand Rapids, MI
Skills
Customer relationship management
Safety compliance
Problem solving
Attention to detail
Basic mechanical aptitude
Problem-solving capacity
Safe driving practices
Courteous and polite demeanor
Timeline
CDL Delivery Driver
VanEerden Food Service
10.2021 - Current
Route Driver
JBOS Vending Service
08.2018 - 10.2021
Housekeeping Supervisor
Retirement Living Management
01.2018 - 08.2018
High School Diploma -
West Catholic High School
Bachelor of Arts - Hospitality and Tourism Management