Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Mathews

Grand Rapids,MI

Summary

Dedicated professional individual with experience in customer service and safety compliance. Skilled in addressing inquiries and leveraging problem-solving abilities to enhance service and operational efficiency.

Overview

8
8
years of professional experience

Work History

CDL Delivery Driver

VanEerden Food Service
Grand Rapids, MI
10.2021 - Current
  • Delivered food products to various locations following assigned routes.
  • Provided customer service by responding to inquiries and complaints in a courteous manner.
  • Communicated with dispatch regarding delivery schedules and traffic conditions.
  • Utilized GPS navigation systems for efficient route selection and timely arrivals at destinations.
  • Performed pre and post trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.

Route Driver

JBOS Vending Service
Grand Rapids, Michigan
08.2018 - 10.2021
  • Restocked vending machines with snacks and beverages efficiently.
  • Provided courteous customer service during machine servicing visits.
  • Inspected machines for functionality and reported maintenance needs.
  • Maintained accurate inventory records for products and equipment.
  • Followed DOT regulations when driving commercial motor vehicles.

Housekeeping Supervisor

Retirement Living Management
Grand Rapids, Michigan
01.2018 - 08.2018
  • Supervised daily housekeeping operations in a retirement living community.
  • Trained and mentored staff on cleaning techniques and safety protocols.
  • Managed inventory of cleaning supplies and equipment for efficient operations.
  • Developed schedules to optimize staff coverage and workload distribution.
  • Collaborated with management to implement new housekeeping procedures.
  • Assisted residents with requests related to housekeeping services and needs.

Education

High School Diploma -

West Catholic High School
Grand Rapids, MI
06-2005

Bachelor of Arts - Hospitality and Tourism Management

Grand Valley State University
Grand Rapids, MI

Skills

  • Customer relationship management
  • Safety compliance
  • Problem solving
  • Attention to detail
  • Basic mechanical aptitude
  • Problem-solving capacity
  • Safe driving practices
  • Courteous and polite demeanor

Timeline

CDL Delivery Driver

VanEerden Food Service
10.2021 - Current

Route Driver

JBOS Vending Service
08.2018 - 10.2021

Housekeeping Supervisor

Retirement Living Management
01.2018 - 08.2018

High School Diploma -

West Catholic High School

Bachelor of Arts - Hospitality and Tourism Management

Grand Valley State University
Ryan Mathews