Summary
Overview
Work History
Education
Skills
Stock Investor
Timeline
Generic
Ryan Mbugua

Ryan Mbugua

Brockton,MA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

LinkedIn: https://www.linkedin.com/in/ryan-mbugua-1ba357291?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app

Overview

3
3
years of professional experience

Work History

Cashier

Market Basket
08.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Food & Beverage Merchandiser

Target
12.2022 - 06.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

Sales Associate Specialist

Footlocker Retail
07.2023 - 04.2024
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.

Education

BBA - Business Analytics

Suffolk University
Boston
05.2027

Skills

  • Effective negotiation
  • Customer Assistance
  • Money Handling
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Product Merchandising
  • Retail Sales

Stock Investor

1 year stock investor. I learned the skills of day trading, long term stock investing. I have resulted in positive profits as well as negatives and have taught some of my techniques to friends and family.

Timeline

Sales Associate Specialist

Footlocker Retail
07.2023 - 04.2024

Food & Beverage Merchandiser

Target
12.2022 - 06.2023

Cashier

Market Basket
08.2021 - 08.2022

BBA - Business Analytics

Suffolk University

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Ryan Mbugua