Hiring of all staff, team development and scheduling
Maintaining resident satisfaction
Managing two separate locations
Catering holiday functions.
Director of Dining Services
Rosewood Villaga Hollymead
05.2021 - 05.2023
Purchasing all food and small wares
Hiring of all staff , team development and scheduling
Maintaining resident satisfaction
Managing two separate locations
Catering holiday functions
Food Service Director
Cambridge Healthcare
03.2019 - 10.2021
Purchasing all food and small wares
Hiring of all staff, team development and scheduling
Maintaining resident satisfaction
Managing two separate locations
Catering holiday functions.
Food Production Manager - Chippenham Hospital
Sodexo
01.2018 - 01.2019
Responsible for scheduling, training, documentation, food meal times and quality, HACCP tracking, menu implementation, catering, menu forecasting, and coaching a staff of 30-40 teammates daily during transition period in a 466 bed hospital
Catered monthly events for Board of Directors.
General Manager / Operator
DRINK
07.2016 - 07.2017
Responsible for staff scheduling, training and recruitment, purchasing, inventory, property maintenance, menu updates, bartending on volume shifts, and interaction with state to maintain local law standards
1M annually in total managed volume
Handled all event bookings and gatherings.
Executive Chef - Northeast Medical Hospital
Sodexo
02.2016 - 06.2017
Responsibilities included interviewing candidates, team coaching and documentation, inventory, daily food tracking for projecting production numbers, assisting and training in all categories, monthly cooking demonstrations at hospital rehabilitation center with dietician, and hosting weekly goal-oriented team meetings
Managed over forty teammates daily
Managed full kitchen operations and labor costs within $5M total managed volume account
Oversight of all catering and special events
Collaborated closely with General Manager to conduct staff meetings and resolve any operations issues
Maintained a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements
Implemented new recipes in accordance with corporate standards, ensuring nutrition and customer satisfaction standards were achieved.
Sous Chef - Northeast Medical Hospital
Aramark
12.2013 - 02.2016
Responsibilities included interviewing candidates, managing supervisors on the floor, oversee menu compliance and standards, customer interaction and recovery, staff assistance and training, and tracking all food production
Assisted with management of kitchen operations and labor costs within $5M total managed volume account
Led catering operations for account
Perform monthly inventory duties
Maintain standards that exceed safety and health regulations; identify and provide solutions for any problem areas.
Manager
International House of Pancakes
10.2012 - 12.2013
Ensure restaurant efficiencies
Staff scheduling and labor optimization
Oversight of food quality and service standards
Customer service management
Profit optimization through food, beverage and labor cost controls
Payroll management and restaurant revenue projections
Staff management; recruiting, hiring, disciplinary action and dismissal as appropriate.