Ryan McGarrigle
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Employee Relations Coordinator
United Refrigeration Inc.
07.2023 - Current
- Conduct objective, balanced, and thorough investigations into alleged EEO, Title IX, and other Company policy violations while acting with warmth, empathy, compassion, and creativity to drive effectiveness through the investigative process
- Create and maintain necessary documentation pertaining to investigations
- Responsible for increasing employee confidence by ensuring consistency and fairness in the interpretation and application of Company policy
- Assist Human Resources Director with any audits pertaining to employee files, tax compliance, etc.
- Contributed to the development of new HR policies related to employee relations by providing insights based on industry best practices.
Human Resources Assistant
United Refrigeration Inc.
06.2022 - 07.2023
- Reconcile bank statements, research discrepancies, and make necessary corrections
- Update data in the payroll system; audit payroll and benefit records, make necessary adjustments
- Design and maintain HR Page of Intranet system to provide employees a Self-Service location for obtaining payroll and benefits related documents
- Send employee notifications through the Intranet site, collect data from employees, maintain information in Excel or other databases
- Research city, state, and federal websites for regulatory changes, make necessary changes to remain compliant
- Research and review minimum wage changes annually for 45 states plus localities to compare against payroll records
- Assist with various 3rd party audits by pulling records, scanning documents, and running reports
- Pull updated forms annually from the internet such as state W4's, wage petitions etc
- Provide administrative support for the payroll and benefits departments and employees
- Distribute completed new hire documents, request missing documents, filing, sending out letters etc.
Support Associate
Philadelphia Regional Arts Consortium
10.2021 - 06.2022
- Manage incoming support tickets from Consortium members
- Provide clear and efficient support via Zoho Help Desk
- Assist Director of Database Administration and Support Services with long-term data management projects
- Work closely with Consortium staff to ensure quality assistance is maintained and provided at all times.
Patron Experience Manager
Bristol Riverside Theatre
04.2019 - 05.2022
- Create and manage all Front of House procedures, ensuring the theatre's operations are running efficiently
- Oversee the hiring and on-boarding processes for all Front of House employees
- Use Tessitura ticketing system for a variety of reasons including, but not limited to fulfilling patron orders, building performances/discounts, and financial reporting
- Handle customer complaints, comments and/or concerns as needed
- Create and manage daily finance reports
- Create schedules for front of house staff
- Manage a volunteer database with over five hundred participants.
Patient Services Representative
Pediatric Dental Associates Ltd
05.2017 - 03.2019
- Verify patient insurance eligibility using online and phone automated systems
- Upload eligibility reports and any changes of coverage into the system
- Assist front desk receptionists in checking in/outpatients, entering patient data, entering claims to be submitted, receive and enter payments for insurance co-pay, retrieving dental records and chart information for patients, case workers and/or hospital staff.
- Conducted pre-registration tasks including verifying insurance eligibility requirements were met before scheduled appointments.
Office Clerk
S.P.S. Trucking
06.2015 - 08.2017
- Maintain an orderly office area, file important documents both physically and electronically, write weekly invoices, communicate with clients about pricing and rates via telephone and email and answering client's questions about services provided.
Online Sales Associate
Kitchen Cupboard
03.2013 - 03.2015
- Create online listings by researching a product, writing a product description, pricing item, and taking photos
- Maintain customer communication by effectively replying to inquiries and answering general product-related questions
- Pack & ship items that sold
- Assist with inventory control to follow and track trends of products.
Education
Bachelor of Arts - Law And Society
Pennsylvania State University
World Campus08.2024
High School Diploma -
Father Judge High School
Philadelphia, PA06.2015
Skills
- Employment law
- Labor Relations
- Dispute Mediation
- Workplace Investigations
- Disciplinary Action Management
- Data Analytics
- Discretion
- Active Listening
- Microsoft 365
- ADP Vantage
- Payroll Processing
- Policy Interpretation
- Employment Recordkeeping
Awards
Father Judge High School Honor Roll 2011-2015
Volunteer Experience
- St. Dominic's School Library, Maintained library database. Organized books and assisted Liberian with tasks as assigned., 2010, 2015
- St. Dominic's School CARES Program, Assist teachers with children in various activities (e.g., snack time, group, or individual play, Homework Place, etc.). Clean work areas (e.g., classroom, storage, worktables, etc.) for the purpose of maintaining an orderly environment., 2011, 2015
References
Upon Request
Timeline
Employee Relations Coordinator
United Refrigeration Inc.
07.2023 - Current
Human Resources Assistant
United Refrigeration Inc.
06.2022 - 07.2023
Support Associate
Philadelphia Regional Arts Consortium
10.2021 - 06.2022
Patron Experience Manager
Bristol Riverside Theatre
04.2019 - 05.2022
Patient Services Representative
Pediatric Dental Associates Ltd
05.2017 - 03.2019
Office Clerk
S.P.S. Trucking
06.2015 - 08.2017
Online Sales Associate
Kitchen Cupboard
03.2013 - 03.2015
Bachelor of Arts - Law And Society
Pennsylvania State University
High School Diploma -
Father Judge High School
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