Ryan Mckissick

• Oversaw daily warehouse operations, ensuring efficient inventory management and workflow optimization.
• Streamlined order fulfillment processes, enhancing accuracy and reducing turnaround times for shipments.
• Conducted regular audits of inventory levels, identifying discrepancies and implementing corrective actions.
• Implemented safety protocols, reducing workplace incidents and promoting a culture of safety among staff.v

• Managed a high-volume caseload of employee leave of absence claims (FMLA, STD, LTD, ADA, and state-specific leaves) with accuracy and compliance.
• Promptly reviewed new leave requests and supporting documentation to determine initial claim eligibility in compliance with applicable leave laws and company policies.
• Managed ongoing leave administration, including recertification requests, tracking intermittent leave usage, and confirmation of return-to-work dates.
• Maintained detailed and accurate documentation in case management systems, ensuring leave status and follow-up activities were appropriately recorded and updated in real time.

• Operated high-temperature furnaces to achieve optimal heat treatment specifications.
• Accurately weighed and prepared metal ingots and scrap metals for melting based on production specifications.
• Monitored and adjusted furnace controls to regulate temperature, fuel input, and airflow for optimal melt quality and energy efficiency. As well as ensuring proper water flow through coiling lines to prevent overheating.
• Adhered to all safety protocols, PPE requirements, and quality control standards in a high-temperature, high-risk environment.

• Installed custom glass products, ensuring precise measurements and adherence to project specifications.
• Operated advanced glass cutting machinery, maintaining high-quality standards during production processes.
• Collaborated with design teams to assess client needs and provide tailored solutions for installations.
• Conducted inspections of completed installations, troubleshooting issues to guarantee optimal performance and aesthetics.

• Installed glass across a wide range of applications, including automotive, commerical fleet vehicles, construction equipment, and select residential settings.
• Performed precision glass cutting to custom-fit non-standard openings in various vehicles and equipment,
• Conducted rock chip and crack repairs to extend glass life and reduce replacement costs.
• Ensured proper sealing and alignment during installations to meet safety standards and prevent leaks or structural issues.

Installation and Repair Technician 11/2014 - 06/2016

• Installed and repaired telephone and high-speed internet services in residential and business locations, ensuring compliance with company quality standards.
• Diagnosed and resolved service issues by troubleshooting copper cable for shorts, grounds, opens, and repaired damaged underground drops by installing buried splice kits.
• Ensured all installations and repairs were completed to the highest quality standard to maximize customer satisfaction and minimize repeat service calls.

Complex Assigner 10/2011 - 11/2014

• Assigned service orders and allocated network facilities for new and existing customer installations.
• Updated and maintained plant records to ensure accurate infrastructure mapping and service availability.
• Collaborated directly with field technicians to resolve service order discrepancies, facility issues, or provisioning errors in real time.

• Installed surveillance systems, ensuring compliance with technical specifications and safety standards while determining optimal equipment placement and installation.
• Mounted and aligned cameras for optimal coverage, ensuring clear fields of view and proper functionality.
• Ran and terminated cables (coaxial, Cat5e/Cat6) through walls, ceilings, and conduit as required for system connectivity.