Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Ryan McMahon

West Springfield,MA

Summary

Detail-oriented IT Technician transitioning to Cybersecurity and SOC Operations. Skilled in system imaging, hardware deployment, secure wiping, and incident response. Proficient in network scanning, packet analysis, cloud security tools, and vulnerability assessments, with a focus on enhancing security posture and supporting critical security operations.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Computer Technician

SpaceFitters, LLC (via Advantage Technologies)
Bloomfield, CT
11.2024 - 06.2025
  • Performed imaging, diagnostics, and quality control on enterprise devices, maintaining high operational standards.
  • Configured and deployed PCs and Chromebooks to meet specific customer requirements, ensuring user satisfaction.
  • Conducted LAN troubleshooting to identify and resolve connectivity issues, enhancing network reliability.
  • Utilized Blancco and other secure wiping tools for data sanitization and destruction.

Lead Attendant

Valet Park of America
Springfield, MA
01.2020 - 11.2024
  • Committed to long term overnight assignments on Nantucket Island and Vermont
  • Managed vehicle logistics and ensured guest satisfaction in busy environments
  • Maintained accurate records and digital logs of customer interactions to support service excellence.

Education

Bachelors of Science - Cyber Security

SOUTHERN NEW HAMPSHIRE UNIVERSITY
Hooksett, NH
10-2026

Career - Computer and Network Technology

PORTER AND CHESTER INSTITUTE
Chicopee, MA
10-2023

Skills

  • LAN troubleshooting
  • Windows 10/11, Microsoft 365
  • BitLocker encryption
  • Windows Defender Security
  • Event Viewer (log analysis)
  • Wireshark (packet capture & protocol analysis)
  • tcpdump (packet capture on Linux)
  • Netstat (connection and port analysis)
  • IPConfig / Ifconfig (network diagnostics)
  • Traceroute / tracert (path analysis)
  • OpenVAS (vulnerability scanning)
  • TCP/IP fundamentals
  • AWS IAM
  • Linux CLI

Certification

CompTIA Security +

Projects

  • Network Scanning & Vulnerability Assessment (Nmap + OpenVAS), Performed host discovery, port scanning, and service enumeration using Nmap. Conducted vulnerability scanning with OpenVAS, analyzed findings, and created a remediation plan prioritizing high-risk exposures.
  • Packet Capture & Analysis with Wireshark, Captured and analyzed network traffic to identify anomalies, insecure protocols, and potential indicators of compromise. Produced a report summarizing packet behavior, filtering techniques, and security implications.

Timeline

Computer Technician

SpaceFitters, LLC (via Advantage Technologies)
11.2024 - 06.2025

Lead Attendant

Valet Park of America
01.2020 - 11.2024

Bachelors of Science - Cyber Security

SOUTHERN NEW HAMPSHIRE UNIVERSITY

Career - Computer and Network Technology

PORTER AND CHESTER INSTITUTE
Ryan McMahon