Ryan McMurry
Pinellas Park,FL
Summary
Motivated and results-driven sales professional with experience in inbound and outbound sales development, customer engagement, and relationship building. Skilled in uncovering business needs, delivering compelling value propositions, and driving pipeline growth through personalized communication and strategic outreach. Proficient in CRM management, objection handling, and fostering trust with prospects to ensure seamless transitions to account executives. A dependable team player with a proven ability to adapt, solve problems, and thrive in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Inbound Sales Development Representative
KnowBe4
Clearwater, Florida
10.2024 - Current
- Conduct discovery calls with inbound leads to qualify prospects, uncovering business needs and pain points related to security awareness training.
- Deliver KnowBe4’s value proposition, focusing on reducing phishing vulnerability, automating processes, and providing engaging content.
- Accurately document lead information in CRM systems, and facilitate seamless handoffs to account executives for product demonstrations.
Mid Market Sales Development Representative
KnowBe4
Clearwater, Florida
08.2024 - 10.2024
- Prospected mid-market accounts through personalized outreach, uncovering challenges in security awareness and driving interest in KnowBe4’s solutions.
- Collaborated with account executives to develop targeted strategies for high-potential opportunities.
SMB Sales Development Representative
KnowBe4
Clearwater, Florida
12.2023 - 08.2024
- Conducted cold calls and email outreach to SMB prospects, focusing on educating decision-makers on the importance of security awareness training.
- Consistently met activity and pipeline generation goals through persistence and creative prospecting techniques.
Field Marketer
Trinity Solar
Tampa, Florida
07.2023 - 11.2023
- Conducted door-to-door outreach to educate homeowners about solar energy benefits and schedule consultations with sales representatives.
- Built rapport with prospects through engaging and informative conversations, effectively driving interest in renewable energy solutions
Deputy Sheriff, Road Patrol
Newton County Sheriff's Office
Covington, Georgia
01.2019 - 05.2023
- Enforced laws, conducted traffic stops, responded to emergencies, and ensured public safety within the assigned jurisdiction.
- Developed strong communication and interpersonal skills by resolving conflicts, building trust, and maintaining professionalism in high-pressure situations.
Education
Law Enforcement Certification -
Georgia Public Safety Training Center
Athens, GA06-2019
High School Diploma -
Bayhill High School
Oakland, CA06-2011
Skills
- Strong prospecting and lead qualification expertise through outbound and inbound strategies
- Proficient in conducting discovery calls to uncover business needs and pain points
- Skilled in delivering tailored value propositions to drive interest and engagement
- Effective use of CRM tools for tracking leads and maintaining accurate records
- Excellent verbal and written communication for building rapport and trust with prospects
- Experienced in handling objections and developing creative solutions to meet customer needs
- Naturally adaptable and coachable with a passion for continuous learning and growth
- High ability to remain professional and composed in high-pressure sales environments
- Strong teamwork skills and collaboration with sales and marketing teams to optimize strategies
Accomplishments
- Deputy of the Year (2020) – Recognized by Major for exceptional service and dedication as a Deputy Sheriff.
- MVP of the Quarter (Q4 2024) – Honored by SDR team manager at KnowBe4 for outstanding performance and contributions to team success.
Timeline
Inbound Sales Development Representative
KnowBe4
10.2024 - Current
Mid Market Sales Development Representative
KnowBe4
08.2024 - 10.2024
SMB Sales Development Representative
KnowBe4
12.2023 - 08.2024
Field Marketer
Trinity Solar
07.2023 - 11.2023
Deputy Sheriff, Road Patrol
Newton County Sheriff's Office
01.2019 - 05.2023
Law Enforcement Certification -
Georgia Public Safety Training Center
High School Diploma -
Bayhill High School