Ryan Metzler
Kansas City,MO
Summary
Energetic Terminal Manager with solid record and significant background in Logistics. Successful at interfacing with organization teams, customers, and carriers to consistently produce results. Dependable and industrious with superior work ethic and dedication to quality.
Overview
16
16
years of professional experience
Work History
Terminal Manager
Forward Air
Kansas City, MO
04.2019 - Current
- Achieved strong financial results by effectively managing terminal operations and cultivating business growth within the Kansas City market.
- Promoted safety programs throughout the terminal by conducting meetings and communicating safety program messages.
- Monitored employee performance and productivity daily
- Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Directed and initiated investigations to resolve shipper or customer complaints.
- Oversaw warehouse staff and maintained efficiency in a fast-paced environment
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Assisted in developing budgets for each department within the terminal facility.
Shipping/Receiving Supervisor
Weber Grill Global Distribution Center
Huntley, IL
06.2018 - 04.2019
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information. I reviewed paperwork to determine priorities and set schedules. We generated end-of-day reports covering shipments, productivity, and financial totals.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Worked with vendors to schedule daily pickups and weekly deliveries.
Dock Supervisor
CEVA Logistics Inc.
Des Plaines, IL
10.2015 - 06.2018
- Manage all inbound/outbound volume to determine if alternate routing would benefit both customer/service provider.
- Reported and established key performance metrics to monitor and meet company goals.
- Managed team of 25 to facilitate domestic and international shipments.
- Performed pre-shift and post-shift inspections of dock equipment.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
Full-Time Supervisor
United Parcel Service, UPS
Palatine, IL
08.2008 - 10.2015
- Built a motivated warehouse team of 7 direct reports and 50 hourly employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
Associate of Arts And Sciences - General Education
William Rainey Harper College
08.2009
GED -
Lake Zurich High School
06.2007
Skills
- Business Administration
- Cost Control and Budgeting
- Creative Thinking
- Employee development
- Financial Management
- OSHA Regulations
- Operational Management
- Policy and Procedure Development
- Profit and Loss Management
- Safety
- Staff Management
- Strategic Planning
- Time Management
- Transportation Management Systems
Timeline
Terminal Manager
Forward Air
04.2019 - Current
Shipping/Receiving Supervisor
Weber Grill Global Distribution Center
06.2018 - 04.2019
Dock Supervisor
CEVA Logistics Inc.
10.2015 - 06.2018
Full-Time Supervisor
United Parcel Service, UPS
08.2008 - 10.2015
Associate of Arts And Sciences - General Education
William Rainey Harper College
GED -
Lake Zurich High School
Similar Profiles
Harry MorganHarry Morgan
Truck Driver at Forward AirTruck Driver at Forward Air
Kevin MuellerKevin Mueller
Cargo Handler at Forward AirCargo Handler at Forward Air
ROBERT ZARBAUGHROBERT ZARBAUGH
Account Manager at Forward AirAccount Manager at Forward Air
Omar GutierrezOmar Gutierrez
Dispatcher at Forward AirDispatcher at Forward Air
Stephanie HenrettyStephanie Henretty
Cashier and Sales Associate at TJ's Sandwich ShopCashier and Sales Associate at TJ's Sandwich Shop