Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ryan Michaels

Hagaman,NY

Summary

Multifaceted individual with a Bachelor of Science in Mathematics, minors in Psychology and Education from Western New England University. Experienced student-athlete balancing college basketball and academic success, developing discipline, time management, and perseverance. Professional background has cultivated resilience and adaptability, with a skill set in mathematics, psychology, and education. Seeking opportunities to contribute to innovative projects, bringing analytical thinking, leadership, and adaptability to any team or initiative.

Overview

6
6
years of professional experience

Work History

Seasonal Sales Merchandiser

Coke Northeast
05.2025 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Operations and Sales Management Internship

Coke Northeast
05.2024 - 08.2024
  • Supported staff from all areas in their daily tasks, including, covering sales routes, assisting in daily merchandising, placing orders, and replacing/delivering equipment.
  • Gained valuable experience and knowledge working within the beverage industry, sales, and production while applying logical and analytical reasoning directly into work situations.
  • Sorted and organized files, spreadsheets, and reports to aid in small-store route planning
  • Participated in sales meetings, customer negotiations, and store resets.

Seasonal Sales Merchandiser

Coke Northeast
05.2023 - 07.2023
  • Provided excellent customer service by addressing inquiries promptly working with coworkers and store managers to find solutions
  • Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
  • Assisted store managers in creating visually appealing merchandise displays that aligned with seasonal themes or promotions.
  • Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
  • Implemented effective loss prevention measures to minimize shrinkage and protect company assets.


Garden Sales Associate

Lowe's
05.2021 - 11.2022
  • Handled customer concerns professionally, resolving issues promptly to ensure continued satisfaction.
  • Oversaw order processing for online sales requests while maintaining efficient delivery timelines.
  • Forklift Certified - Used drivable forklift to assist with product fulfillment, customer orders, inventory arrangement, etc.
  • Responsible for maintaining a clean and organized workplace while ensuring product availability
  • Provided customers with information on features of products and methods for installation.
  • Experienced working with inventory sheets and organizing products
  • Cash/Money handling - Work as a cashier during busy service hours to maintain sufficient wait times.
  • Loaded and unloaded various products for incoming and outgoing merchandise.
  • Participated in department resets

Stocking and Receiving

Walmart
01.2020 - 02.2021
  • Adhered to hazardous material shipping guidelines and regulations to protect staff and the general public.
  • Worked in a fast-paced environment, unloading trucks daily and organizing incoming inventory
  • Worked typically with shipments on the loading dock, quickly, safely, and efficiently placing boxes onto the line to be sorted
  • Building and maintaining product displays to promote sales and/or new products.
  • Staged merchandise by department, marked appropriately for placement in the facility, and delivered the merchandise to different destinations.

Education

Bachelor of Science - Mathematics, Minors in Education And Psychology

Western New England University
Springfield, MA
05.2025

High School Diploma -

Berkshire School
Sheffield, MA
05.2020

Skills

  • Teamwork and collaboration
  • Advanced Math Knowledge
  • Proficient in Microsoft Office Suites
  • Problem-solving
  • Data visualization and presentations
  • Education and Learning support
  • Inventory management
  • Business operations management

Accomplishments

  • 2024-2025 Conference of New England Men's Basketball Conference Champions
  • 2024-2025 NCAA Division III Men's Basketball Sweet 16

Timeline

Seasonal Sales Merchandiser

Coke Northeast
05.2025 - Current

Operations and Sales Management Internship

Coke Northeast
05.2024 - 08.2024

Seasonal Sales Merchandiser

Coke Northeast
05.2023 - 07.2023

Garden Sales Associate

Lowe's
05.2021 - 11.2022

Stocking and Receiving

Walmart
01.2020 - 02.2021

Bachelor of Science - Mathematics, Minors in Education And Psychology

Western New England University

High School Diploma -

Berkshire School

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