Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ryan Milan

Golden,CO

Summary

Experienced professional within community outreach and engagement. Utilizes strong communication and interpersonal skills to build and maintain relationships. Track record of successful program implementation and event coordination. Dedicated Community Outreach Coordinator with advanced understanding of marketing, organizational and service principles. Excellent communication and planning abilities. Currently working for some of the world's largest companies as a community specialist, pursuing new professional challenge with room for advancement.

Overview

4
4
years of professional experience

Work History

Community Specialist

Lululemon Athletica
03.2024 - Current
  • Cultivated and maintained strong brand and ambassador partnerships, helping to strengthen Lululemon’s presence within the community while driving brand loyalty and customer engagement.
  • Managed and delegated daily responsibilities across a team, ensuring smooth operations, high team morale, and the successful execution of strategic goals and initiatives.
  • Oversaw a substantial budget for the store, ensuring cost-effective decisions that maximized store performance while aligning with company financial goals.
  • Developed and implemented in-depth training for staff, ensuring each team member understood product knowledge, the Lululemon brand story, and customer engagement strategies to deliver consistent, high-quality service.
  • Worked closely with cross-functional teams to support store sales targets, achieving and exceeding goals while maintaining a positive, efficient, and inclusive work environment during high-traffic periods.
  • Actively contributed to team performance by assessing individual strengths, delegating tasks effectively, and creating a collaborative environment that encouraged personal growth and collective success.

Partner Content Creator

YouTube
09.2021 - Current
  • Created, marketed, and branded a YouTube channel that has over 2.8K subscribers, multiple videos with over 45K views, and a lifetime total of over 780,000 views
  • Extensive experience using Adobe Premiere Pro in a professional setting
  • Legal knowledge of copyright law and integration of music into media through proper licensing methods
  • Design of promotional materials such as banners and logos
  • Up-to-date knowledge of YouTube algorithms and industry-specific trends

Affiliated Streamer

Twitch
03.2021 - Current
  • Affiliate level streamer for Twitch
  • Provide entertainment to a group of over 2.1K followers within the Twitch community
  • Trained, managed, and mentored a team of moderators to develop a safe environment for viewers
  • Work with various companies on brand deals/community engagement.

League Manager

Foothills Sports Arena
12.2021 - 10.2022
  • Customer facing representative, assisted in day to day operations such as taking payments, handling registration, and providing a personable experience to individuals and teams
  • Developed strong organizational skills while filing important documents, disclosures, and digital records
  • Responded promptly to emails from customers and vendors regarding product inquiries and orders
  • Completed data entry accurately and efficiently
  • Strong interpersonal skills developed through customer relations and co-worker team building

Front of House Representative

Levitt Pavilion
05.2021 - 08.2021
  • Front of house operations including: ticket sales, merchandise sales, knowledge of computer software, quickly responded to customer complaints
  • Customer experience at the forefront of operations
  • Customer greeting and providing excellent customer services

Education

Bachelors of Science - Music Business

University of Colorado
05.2022

Skills

  • Brand development
  • Effective communication
  • Digital marketing
  • Team management
  • Proficiency in Adobe Programs
  • Proven skills in Microsoft Office Suite
  • Media editing and production
  • Excellent interpersonal communication skills
  • Proficiency in analytics
  • Advanced digital content advertisement
  • Website design
  • Superior organizational skills
  • Monitor analytics data
  • Extensive knowledge of technical equipment
  • Knowledge of software systems
  • Strong communication skills
  • Community engagement
  • Data entry
  • Project leadership
  • Event planning
  • Community resource management
  • Program promotion
  • Attention to detail
  • Written communication

Accomplishments

Managed a team of over 80-100 individuals within community engagement/outreach, with tracked and proven success. Successfully built and maintained relationships with ambassadors for one of the world's largest retail companies. Managed a store budget to track year over year growth & sales. Awarded the University of Colorado Denver GPA Scholarship award for excellence during my time in academia.

Timeline

Community Specialist

Lululemon Athletica
03.2024 - Current

League Manager

Foothills Sports Arena
12.2021 - 10.2022

Partner Content Creator

YouTube
09.2021 - Current

Front of House Representative

Levitt Pavilion
05.2021 - 08.2021

Affiliated Streamer

Twitch
03.2021 - Current

Bachelors of Science - Music Business

University of Colorado

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Ryan Milan