Results-driven sales leader with expertise in team training and customer relationship management. Proven ability to drive business growth through strategic sales initiatives across multiple branches.
Overview
3
3
years of professional experience
Work History
Customer Sales Consultant
Fastenal
Des Moines
2025.12 - Current
Managed sales operations across Central Iowa, enhancing customer engagement and revenue growth.
Consulted and drove business development for 10 branches across Iowa, fostering relationships and identifying opportunities.
Assisted customers in selecting products that meet their needs.
Provided product information and recommendations to enhance customer satisfaction.
Processed sales transactions accurately using point-of-sale systems.
General Manager
Fastenal
Des Moines
2024.07 - 2025.12
Oversaw Des Moines market operations and sales strategies to drive performance
Developed training programs for new hires and provided mentorship to existing employees, fostering their career growth within the market.
Directed team operations to ensure efficient inventory management and customer service.
Implemented training programs to enhance employee skills and knowledge.
Oversaw daily store activities, maintaining high standards for safety and cleanliness.
Account Specialist
Fastenal
Des Moines
2024.05 - 2024.07
Grew book of business in Des Moines market, enhancing client relationships and increasing revenue opportunities.
Managed customer accounts and ensured timely responses to inquiries.
Coordinated order processing and tracked shipments for clients.
Developed relationships with customers to enhance service satisfaction.
On-Site Service Representative
Fastenal
Des Moines
2023.05 - 2024.05
Cultivated strategic relationships with Fastenal customers through on-site engagement.
Managed inventory levels and ensured proper stock availability for customer orders.
Assisted customers with product selection and provided technical support as needed.
Collaborated with team members to streamline on-site service processes and improve efficiency.