Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Miller

West Des Moines

Summary

Results-driven sales leader with expertise in team training and customer relationship management. Proven ability to drive business growth through strategic sales initiatives across multiple branches.

Overview

3
3
years of professional experience

Work History

Customer Sales Consultant

Fastenal
Des Moines
12.2025 - Current
  • Managed sales operations across Central Iowa, enhancing customer engagement and revenue growth.
  • Consulted and drove business development for 10 branches across Iowa, fostering relationships and identifying opportunities.
  • Assisted customers in selecting products that meet their needs.
  • Provided product information and recommendations to enhance customer satisfaction.
  • Processed sales transactions accurately using point-of-sale systems.

General Manager

Fastenal
Des Moines
07.2024 - 12.2025
  • Oversaw Des Moines market operations and sales strategies to drive performance
  • Developed training programs for new hires and provided mentorship to existing employees, fostering their career growth within the market.
  • Directed team operations to ensure efficient inventory management and customer service.
  • Implemented training programs to enhance employee skills and knowledge.
  • Oversaw daily store activities, maintaining high standards for safety and cleanliness.

Account Specialist

Fastenal
Des Moines
05.2024 - 07.2024
  • Grew book of business in Des Moines market, enhancing client relationships and increasing revenue opportunities.
  • Managed customer accounts and ensured timely responses to inquiries.
  • Coordinated order processing and tracked shipments for clients.
  • Developed relationships with customers to enhance service satisfaction.

On-Site Service Representative

Fastenal
Des Moines
05.2023 - 05.2024
  • Cultivated strategic relationships with Fastenal customers through on-site engagement.
  • Managed inventory levels and ensured proper stock availability for customer orders.
  • Assisted customers with product selection and provided technical support as needed.
  • Collaborated with team members to streamline on-site service processes and improve efficiency.

Education

BBA - Business Management

Grand View University
Des Moines, IA
03-2022

MBA - Sports Administration

Augustana University
Sioux Falls, SD
07-2026

Skills

  • Customer service
  • Sales strategy
  • Team collaboration
  • Market analysis
  • Employee training
  • Project management

Timeline

Customer Sales Consultant

Fastenal
12.2025 - Current

General Manager

Fastenal
07.2024 - 12.2025

Account Specialist

Fastenal
05.2024 - 07.2024

On-Site Service Representative

Fastenal
05.2023 - 05.2024

BBA - Business Management

Grand View University

MBA - Sports Administration

Augustana University
Ryan Miller