Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Morse

Poughkeepsie,NY

Summary

Dynamic retail professional with proven expertise in cash handling and exceptional customer service at Regal Cinemas. Adept at creating visually appealing merchandise displays and fostering customer loyalty through engaging interactions. Skilled in POS system operation and committed to maintaining a clean and organized store environment, ensuring a pleasant shopping experience.

Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.

Reliable and upbeat sales floor associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

11
11
years of professional experience

Work History

Floor Staff Member

Regal Cinemas
05.2021 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Clean restrooms.
  • Sweep floors .clean theatres after every ending.
  • Mop floors.
  • Serve multiple types of food and beverages.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Retail Sales Associate

Vapeology Inc
02.2014 - 12.2019
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

GED -

Dutchess Community College
Poughkeepsie, NY
01-2013

Skills

  • Workplace safety
  • Cash handling expertise
  • Sales proficiency
  • Technical aptitude
  • Shipment receiving
  • Cleaning
  • Sales floor recovery
  • Customer service
  • Sales expertise
  • POS system operation
  • Merchandise display
  • Cash handling
  • Retail merchandising expertise
  • Point-of-sale system
  • Professional appearance

Timeline

Floor Staff Member

Regal Cinemas
05.2021 - Current

Retail Sales Associate

Vapeology Inc
02.2014 - 12.2019

GED -

Dutchess Community College
Ryan Morse