Ryan Neely
Freehold,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant to the Manager & Delivery Driver
Burger Boys
01.2022 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Managed over 50 customers per day.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Delivery Driver & Customer Service
Trevi's
02.2019 - 01.2022
- Customer Service: Prioritized importance of customers, communicated with positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Education
Business Administration
Brookdale Community College
Lincroft, NJBachelor of Arts - Marketing
The College of New Jersey
Trenton, NJ05.2025
Skills
Computer:
- Microsoft (Excel)
- Experience with Python & Anaconda
Professional:
- Leadership
- Marketing Principles
- Organization/Attention to detail
- Sales/Communications
- Academic knowledge of consumer behavior
- Customer Service and Satisfaction
Accomplishments
- Captain of High School basketball team for 2 years
- Garden State All Academic First Team: Brookdale Basketball
Timeline
Assistant to the Manager & Delivery Driver
Burger Boys
01.2022 - Current
Delivery Driver & Customer Service
Trevi's
02.2019 - 01.2022
Business Administration
Brookdale Community College
Bachelor of Arts - Marketing
The College of New Jersey
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