Ryan Nevill

-Delegate tasks to the most qualified team member.

-Execute irrigation system adjustments to optimize efficiency.

-Operate any and all equipment neccessary to complete the task.

-On shift/On call snow removal services for all areas including parking lots, cabins and walk/bike paths to ensure the safety for members, guests, staff and visitors

-Knowledge of pump station operations including winterizing and re-charging the system

-Communicate with golf shop, Superintendent and Director of Golf/Operations about any changes or delayed starts due to frost.

• Managed efficient teams of up to 15 employees.
• Licensed Pesticide Applicator
• Irrigation, able to refurbish/replace all components inside and out of canister.
• Precisely trench, cut and glue, remove or replace sprinkler heads.
• Reviewed and studied blueprints to double-check installation and implementation project requirements.
• Maintain knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
• Identify lawn or plant diseases to determine appropriate course of treatment.
• Inspect vehicles and equipment and perform minor repair work to maintain optimal functionality and longevity.
• Instructed personnel on use and maintenance of equipment and immediately notified supervisor of needed repairs.
• Excellent customer service with over 10 years of proven experience.

• Ensured excellent experiences by making customers feel welcomed and comfortable.
• Proficient with Golf Now Business POS and tee sheet software.
• Maintained Pro Shop's cleanliness.
• Fully rotated fleet of carts (approx 50) throughout my shift preparing for next day of business.
• Worked single person shifts often being scheduled weekends and tournaments knowing I was more than capable.
• Obtained server permit for beer and wine sales.
• Key holder to open and close pro shop as well as outside gate.
• Sold merchandise and annual memberships.

• Performed competitive analysis to make recommendations for future company growth
• Initiated and established a start up company from the ground up
• Developed and managed an extensive B2B list of buyers for goods and services that we provided
• Prepared and monitored proposals as part of our procurement process
• Created a social media presence as part of our marketing plan
• Attended business related trade shows to gain useful knowledge of the industry and identify the most cost effective equipment needed to operate
• Kept detailed records of inventories, completed sales and customer information to enhance customer experiences
• Researched potential clients and markets to prepare for appointments

• Achieved an average of 110% of quota within one year as Sales Manager
• Led sales calls with team members to establish sales and customer retention goals.
• Hired and trained all sales staff for an existing store location.
• Determined merchandise price, schedules and discount rates.
• Monitored customer preferences to determine focus of sales efforts.
• Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
• Shared product knowledge with customers while making personal recommendations.
• Maintained friendly and professional customer interactions.
• Rotated merchandise and displays to feature new products and promotions