Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ryan Nguyen

Las Vegas,NV

Summary

Demonstrated abilities in customer service with an emphasis on improving team performance and customer satisfaction at Joe Nguyen. competent at solving problems and providing customer service; meets performance goals by working well in a team. excelled in hectic settings, showcasing a strong multitasking and attention to detail abilities. Candidate who is reliable and well-organized, adept at handling several tasks at once while maintaining a cheerful disposition. readiness to accept more duties in order to achieve group objectives.

Overview

6
6
years of professional experience

Work History

Lead Customer Service Representative

Same Day Cleaners
10040 W Cheyenne Ave #110, Las Vegas, NV 89129
06.2018 - Current
  • Managed a team of customer service representatives, consistently achieving performance targets and goals.
  • Enhanced customer satisfaction by efficiently resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Engaged clients in person and over phone to answer questions and address complaints.

Team Member

Jollibee
8030 S Rainbow Blvd, Las Vegas, NV 89139
10.2022 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Sierra Vista High School
Las Vegas, NV
05.2022

Skills

  • Customer Support
  • Order Processing
  • Customer Service
  • Fast Learner
  • Problem-Solving
  • Attention to Detail
  • Multitasking and Organization
  • Positive and Friendly
  • Understanding Customer Needs
  • Teamwork and Collaboration

Languages

Vietnamese
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Team Member

Jollibee
10.2022 - 05.2024

Lead Customer Service Representative

Same Day Cleaners
06.2018 - Current

High School Diploma -

Sierra Vista High School
Ryan Nguyen