Ryan Nguyen
Sacramento,CA
Summary
Proven track record in customer service and operational efficiency, honed across roles at Seafood House Quan Oc and Tea Culture. Excelled in roles requiring patience, empathy, and strong work ethic, significantly enhancing customer satisfaction. Skilled in food safety, and alcohol serving demonstrated by passing the Foodhandler and ABC Exams. Achieved notable improvements in service flow through effective team communication.
Overview
5
5
years of professional experience
Work History
Cashier, Busser, Server, Bartender
Seafood House Quan Oc
2020.03 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Performing inventory checks and ordering as well as getting inventories.
- Balancing and communicating with other co-workers between greeting customers, getting water ready, introducing them to menu, taking orders, setting up tables, checking up on tables, bringing out foods, and cleaning tables.
- Making myself available to come in as back up if needed.
- Performing side jobs such as cleaning utensils or refilling while free.
- Performing cash in cash out with accuracy.
Cashier, Busser, Bartender, Server
Paradise KTV Lounge
2020.08 - 2024.03
- Welcomed customers and helped determine their needs.
- Balancing between setting up, preparing services, and getting customer needs ready before they starting to come in.
- Learned how to handle different type of actions that the customers make while they are no longer sober.
- Able to perform duties under large capacity.
- Help maintain the cleanliness of the spaces.
- Flexible with long late hours.
Barista, Cashier, Kitchen
Tea Culture
2019.04 - 2019.11
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Improved communication between front-of-house staff and kitchen employees, resulting in smoother service flow during busy periods.
- Quickly learned how to prepared varies kind of drinks and foods.
Education
High School Diploma -
Sheldon High School
Sacramento, CA06.2018
Middle School -
Smedberg Middle Scshool
Sacramento, CA08.2015
Elementary School And Middle School -
Asian International School
Saigon City, Vietnam06.2005
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier, Busser, Bartender, Server
Paradise KTV Lounge
2020.08 - 2024.03
Cashier, Busser, Server, Bartender
Seafood House Quan Oc
2020.03 - Current
Barista, Cashier, Kitchen
Tea Culture
2019.04 - 2019.11
High School Diploma -
Sheldon High School
Middle School -
Smedberg Middle Scshool
Elementary School And Middle School -
Asian International School
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