Ryan Nichelson
Caulfield,MO
Summary
Knowledgeable Operations Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with operating heavy machinery in construction settings. Utilizes efficient techniques for machinery control and site safety. Track record of effective teamwork and punctual project completion.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Manager/ Trucking manager
Lanier
01.2023 - 10.2024
- Manage a team of 15 guys on the residential landscaping side of the company. Detail all scheduling for clients. Have an average of 64% profit/loss on all residential projects. Schedule and dispatch dump trucks.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Operated various heavy equipment, D5 Dozer, 349 Excavator, Loader etc.
- Maintained all equipment and company trucks, oil changes, fuel filter and any mechanical issues.
Route Driver
Jefferson City Coca-Cola Bottling Company
08.2023 - 01.2024
- Operate tractor and trailer, deliver goods to stores and gas stations.
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
Laborer
Laborers local 662 union
04.2021 - 10.2023
- Laborer. Concrete laborer ing, operate skid steer, loader, mini, scissor lift, concrete saw, various hand tools including concrete finishing tools.
Tear out foreman
Metro
04.2021 - 09.2023
- Run crew of 5 guys, tear out and replace concrete. Operate 10 speed manual dump truck. Operated tractor with lowboy trailer. Operate various heavy equipment.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
Operations Manager/ Certified tower technician
Radiowire Internet
09.2016 - 04.2021
- Established project control procedures such as project forecasts and cash flow projections.
- Supervised a team of 4 area managers and 12 associates.
- Hired and trained 5 of staff
- Installed internet equipment, including radio, cat-5 wire, router.
- Talked with customer about upgrades in service, troubleshooting.
- Tower climbing and troubleshooting bad radios and wire.
- Installed static ip's, Customer routers.
Customer Service Manager
Aarons
09.2015 - 09.2016
- Scheduled appointments with service professionals.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Researched complex problems and resolved issues in a timely manner.
- Updated customer orders from start to finish in an accurate and timely manner.
- Coordinated department schedules to maximize coverage during peak hours.
- Cross-trained and backed up other customer service managers.
- Provided accurate, specific and timely performance feedback for CSRs.
- Managed work flow to exceed quality service goals.
Head Mechanic
Wink's Lawn Services
10.2014 - 09.2015
- Over see all work to be done on equipment.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Ensured proper installations through accurate reading of blueprints.
- Maintained positive relationships with all customers.
- Accurately estimated time and materials costs for projects.
Education
High School Diploma -
Mark Twain Sr. High School
Center, MO01.2011
Skills
- Tower Climbing (2 years)
- DATA ENTRY (6 years)
- HEAVY EQUIPMENT (8 years)
- HEAVY EQUIPMENT OPERATOR (8 years)
- INSPECTION (2 years)
- Networking (3 years)
- Routers (2 years)
- Customer Service (7 years)
- Backhoe Operation
- Automotive repair expertise
- Telecommunication
- Construction
- Risk Management
- Equipment Repair
- Welding
- Blueprint Reading
- Bucket Truck Experience
- Concrete Finishing
- Loader Operation
- Load & Unload
- Tree Trimming
- Manual transmission
- Communication skills
- Microsoft Office
- Sales
- OSHA
- Route Driving
- Excellent customer service
- Vehicle maintenance knowledge
- Strong work ethic
- Vehicle inspections
- Commercial driving
- Route logs
- Inventory management
Certification
- OSHA 10
- Class A CDL Present
Hazmat Endorsement
- Tanker Endorsement
- Air Brake Endorsement
Timeline
Route Driver
Jefferson City Coca-Cola Bottling Company
08.2023 - 01.2024
Residential Manager/ Trucking manager
Lanier
01.2023 - 10.2024
Laborer
Laborers local 662 union
04.2021 - 10.2023
Tear out foreman
Metro
04.2021 - 09.2023
Operations Manager/ Certified tower technician
Radiowire Internet
09.2016 - 04.2021
Customer Service Manager
Aarons
09.2015 - 09.2016
Head Mechanic
Wink's Lawn Services
10.2014 - 09.2015
High School Diploma -
Mark Twain Sr. High School
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