Experienced sales and installation professional with a strong background in customer service, team leadership, and product knowledge. Known for coordinating installers, supporting confident purchases, and keeping operations on track.
Work History
Sales Associate/job Manager
8 Years
Stereo West Autotoys | 10.2018 - Current
Assign jobs to installers
Oversee vehicle installations and conduct installs checks to ensure work is being done to company standards
Assessed customer needs and recommended car audio, remote start, alarm, and accessory solutions.
Explained product features, installation options, and warranty details to support confident purchasing decisions.
Processed sales transactions, quotes, and special orders with accuracy using point-of-sale systems.
Maintained strong product knowledge across stereo, marine audio, and vehicle customization categories.
Sales Advisor
6 Years 5 Months
Edwards Auto Group | 04.2012 - 09.2018
Guided customers through vehicle selection using product knowledge and dealership inventory systems.
Built rapport with buyers, identified needs, and matched financing options to purchase goals.
Conducted test drives and presented vehicle features, safety systems, and model comparisons.
Managed lead follow-up through CRM tools, maintaining timely communication and appointment scheduling.
Education
No Degree - Automotive Technoligy
Des Moines Area Community College | Carroll, IA | 05-2005