Fernando Rivas
Dollar General Market
Bakersfield,CA
10
years of professional experience
Customer Service Professional experienced in retail, caregiving, and healthcare support. Delivered respectful service and efficient operations through effective teamwork, problem-solving, and time management. Contributed to positive customer experiences by maintaining organization and providing attentive support in fast-paced environments.
Work History
Sales Associate
1 Year 8 Months- Greeted customers, answered product questions, and resolved service concerns with professionalism.
- Processed cash, card, and EBT transactions accurately using point-of-sale register.
- Restocked shelves, rotated merchandise, and maintained organized sales floor displays.
Caregiver
2 Years 9 Months- Assisted with medication reminders, meal preparation, and household routines to maintain consistent care.
- Supported daily living activities, promoting independence and personal choice for individuals with developmental disabilities.
- Documented client behaviors and care activities accurately in daily progress notes and service records.
Medical Assistant
2 Months- Assisted physicians with routine examinations, procedures, and patient positioning.
- Recorded vital signs and updated charts with accurate clinical information for provider review.
- Prepared exam rooms, sterilized instruments, and restocked medical supplies for daily clinic flow.
- Supported patient intake, verifying demographics, insurance details, and visit documentation.
Sales Associate
2 Years 10 Months- Reconciled register totals, verified prices, and corrected transaction discrepancies promptly.
- Assisted with planogram resets, seasonal promotions, and endcap merchandising updates.
- Recovered aisles, faced merchandise, and maintained clean, shoppable store conditions.
- Unloaded freight, sorted shipments, and placed inventory in designated stockroom locations.
Host
1 Year 8 Months- Greeted guests promptly and set welcoming first impression for dining experience.
- Managed seating charts, waitlist, and table rotations to maintain balanced floor flow.
- Coordinated with servers and managers to reduce delays during peak service periods.
- Answered phone calls, handled reservations, and provided accurate dining information.
Education
Medical Assistant - Medical Assistant
High School Diploma
Associate of Science - AS
MA - Medical Assistant
Skills
Customer service
Time management
Multi-tasking strength
Sales techniques
Problem-solving skills
Active listening
Sales prioritization
Timeline
Sales Associate
Dollar General Market
02.2025 - 10.2026Read More
Caregiver
Mentor Network
03.2022 - 12.2024Read More
Medical Assistant
Industrial Medical Group
07.2021 - 09.2021Read More
Sales Associate
Kohl's
08.2017 - 06.2020Read More
Host
Dennys Restaurant
06.2016 - 02.2018Read More
UEI College
Medical Assistant from Medical Assistant
Read More
Santa Ana
High School Diploma
Read More
Santa Ana College
Associate of Science from AS
Read More
Santa Ana College
MA from Medical Assistant
Read More