RYAN NICKLOS
Bismarck
Summary
Criminal justice professional with focus on delivering impactful results through comprehensive knowledge of law enforcement protocols and criminal investigation techniques. Skilled in risk assessment, case management, and legal documentation. Strong collaborator known for adaptability and effective communication within team environments. Reliable and driven to meet evolving organizational needs and strategic goals.
Overview
24
24
years of professional experience
Work History
Equipment Operator
City of Bismarck
05.2024 - Current
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Driver
City of Bismarck
05.2023 - 05.2024
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Correctional Officer II
State of North Dakota
07.2021 - 06.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
FT-Youth Correctional Office
North Dakota Youth Correctional Center
05.2020 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
PT Retired Ranking - E6
National Guard
04.2001 - 04.2021
- Company Overview: PO Box 5511
- Bismarck, ND 58506
- Staff Sergeant as Senior Construction Mechanic in the 957 Engineer Company.
- In various capacities I have experience interpreting and utilizing fleet policies, regulations, procedures and instructions to perform fleet management duties through GARMY.
- In charge of documenting, ordering and tracking parts for maintenance repairs on fleet.
- Ensured all soldiers were informed of upcoming procedures and up to date on trainings.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Shift Manager
Cash wise Foods
10.2018 - 02.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Warehouse Manager
Imperial Flooring
11.2009 - 08.2018
- Company Overview: 3138 10th St N
- Bismarck, ND 58501
- Experience working in partnership with customers and personnel by developing and implementing a processes for obtaining and responding to their feedback to ensure that their needs are being met.
- Manage, oversee, supervise and participate in warehouse operations
- Check customer documents for thoroughness and completeness.
- Maintain customer care, address and resolve any issues that would arise during service.
- Supervise and evaluate 10 employees including timesheets and ensuring schedules are on track with upcoming jobs.
Automotive Technician
National Guard FMS#5
11.2004 - 07.2005
- Company Overview: Jamestown, ND
- Repairs equipment
- Orders replacement parts
- Performs faculty maintenance
Automotive Technician
National Guard FMS#2
06.2002 - 11.2004
- Company Overview: Fargo, ND
- Repairs Equipment
- Orders replacement parts
- Performs faculty maintenance
Border Security
Operation Noble Eagle
09.2001 - 08.2002
- Company Overview: Hanna, ND
- Patrols and secures U.S./Canadian Border
- Performs safety searches upon oncoming vehicles
- Removes threats
Education
OSHA Certification -
North Dakota National Guard
Bismarck, ND07.2019
Correctional Officers Exam - undefined
Job Service
Bismarck, ND06.2012
Associate - Criminal Justice/Corrections
Rasmussen College
Fargo, ND06.2012
Certification - Automotive Technology
North Dakota State College of Science
Wahpeton, ND05.2004
Skills
- Criminal justice
- File and record maintenance
- Staff management
- Records management
- Policy enforcement
- Criminal investigations
- Safety and security enforcement
- Security procedures
- Relationship building and management
- Background investigations
Timeline
Equipment Operator
City of Bismarck
05.2024 - Current
Driver
City of Bismarck
05.2023 - 05.2024
Correctional Officer II
State of North Dakota
07.2021 - 06.2023
FT-Youth Correctional Office
North Dakota Youth Correctional Center
05.2020 - 07.2021
Shift Manager
Cash wise Foods
10.2018 - 02.2019
Warehouse Manager
Imperial Flooring
11.2009 - 08.2018
Automotive Technician
National Guard FMS#5
11.2004 - 07.2005
Automotive Technician
National Guard FMS#2
06.2002 - 11.2004
Border Security
Operation Noble Eagle
09.2001 - 08.2002
PT Retired Ranking - E6
National Guard
04.2001 - 04.2021
Correctional Officers Exam - undefined
Job Service
Certification - Automotive Technology
North Dakota State College of Science
OSHA Certification -
North Dakota National Guard
Associate - Criminal Justice/Corrections
Rasmussen College
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