Ryan Noble
Midfield,AL
Summary
Proven Account Manager with a track record of enhancing client satisfaction and retention at PeopleReady through expert relationship building and effective problem resolution. Skilled in upselling and account development, leveraging both interpersonal and analytical abilities to drive business growth. Achieved high client retention rates by anticipating needs and maintaining strong, positive relationships.
Overview
13
13
years of professional experience
Work History
Account Manager
PeopleReady
03.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Account Manager
Alabev
11.2022 - 03.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Rural Mail Carrier
USPS
02.2015 - 11.2022
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
Cable Installation Technician
Standafer
08.2013 - 12.2015
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
Account Manager
United Johnson Brothers
08.2011 - 09.2013
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Associate Of Business Administration - Business Administration
Jefferson State Community College
Birmingham, AL04.2009
Skills
- Relationship building and management
- Account oversight
- Networking skills
- Account development
- Upselling
- Operations
- Business development and planning
- Account servicing skills
Timeline
Account Manager
PeopleReady
03.2024 - Current
Account Manager
Alabev
11.2022 - 03.2024
Rural Mail Carrier
USPS
02.2015 - 11.2022
Cable Installation Technician
Standafer
08.2013 - 12.2015
Account Manager
United Johnson Brothers
08.2011 - 09.2013
Associate Of Business Administration - Business Administration
Jefferson State Community College