Ryan Novel
Parma,OH
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Runner
Brew Garden
07.2021 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in kitchen and organized storage areas.
Valet
Great Lakes Valet
05.2022 - 09.2023
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Resolved customer complaints through calm, constructive communication.
- Provided punctual, polite valet services to uphold professional standards.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Built positive customer rapport for courteous, friendly and professional service.
Education
High School Diploma -
Valley Forge High School
Parma Heights, OH06.2023
Skills
- Inspecting Vehicles
- Customer Service
- Electrical Failure Repairs
- Parts Replacement
- Team Collaboration
- Engine Repair
- Flexible Schedule
- Work Planning and Prioritization
- Maintaining Records
- Strong Work Ethic
- ASE Certification
Certification
- Electrical/Electronic systems Training - August-May 2022
- Brakes Training - August-May 2022
- Engine Performance Training - August-May 2022
- Maintenance and light repair Training - August-May 2022
- Suspension and Steering Training - August-May 2022
Timeline
Valet
Great Lakes Valet
05.2022 - 09.2023
Food Runner
Brew Garden
07.2021 - Current
High School Diploma -
Valley Forge High School
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