Ryan ODonnell
Denver,NC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Background includes building volunteer teams to support church youth activities. Excellent leader, organizer and problem-solver. Practiced at selecting topics, materials and music to support key messages.
Hardworking wine sales associate skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.
Overview
3
3
years of professional experience
Work History
Wine Sales Associate
Total Wine & More
Huntersville, NC
07.2021 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in wine products.
Youth Pastor
St. Patrick's Catholic Church
Placerville, CA
06.2018 - 07.2019
- Planned weekly groups as well as special events and overnight retreats.
- Taught and counseled youth ages 14 to 17.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Scheduled and managed teams of youth volunteers.
- Worked with stewardship to promote responsible biblical stewardship.
Line Cook
Crow's Nest Restaurant
Bismarck, ND
10.2018 - 04.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared average of 500 orders each shift.
Cashier
Target
Bismarck, ND
11.2016 - 01.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Receptionist
Robinson's Medical
Placerville, CA
06.2015 - 09.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Kept records in CRM to maintain customer data.
Education
Master of Arts - Catholic Studies
University of Mary
Bismarck, ND08.2023
Bachelor of Arts - Theology
University of Mary
Bismarck, ND04.2019
Skills
- Excellent Written and Verbal Communication
- Flexible Hours
- Security Practices
- Store Policies and Procedures
- Ability to Lift 40 Pounds
- Merchandising and Display
- Operational Efficiency
- Personalized Support
Timeline
Wine Sales Associate
Total Wine & More
07.2021 - Current
Line Cook
Crow's Nest Restaurant
10.2018 - 04.2019
Youth Pastor
St. Patrick's Catholic Church
06.2018 - 07.2019
Cashier
Target
11.2016 - 01.2017
Receptionist
Robinson's Medical
06.2015 - 09.2015
Master of Arts - Catholic Studies
University of Mary
Bachelor of Arts - Theology
University of Mary
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