Ryan Ogburn
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Showroom Specialist
EssilorLuxottica
New York, NY
03.2023 - Current
- Showroom management and schedule coordinator
- Oversee and maintain the organization, labeling, tracking and inventory of all received samples
- Planning customer travel to NYC showroom events
- Samples support for customer meetings, brand training, and PR events
- Maintain local samples calendar for coordinating sample shipments to/from meetings, tradeshows, trunk shows, and buying days
Locator Associate
Saks Fifth Avenue
New York, NY
05.2021 - 03.2023
- Located merchandise in the store as requested by our customers
- Provided outstanding service to all of our customers
- Partnered effectively with other team members within the Locator staff and with other sales and support associates within the store to accomplish team initiatives
Sales Associate - Reiss
Bloomingdale's
New York, NY
01.2020 - 04.2020
- Delivered a premium customer service experience
- Provided in depth knowledge of the brand and our products
- Communicated appropriately and effectively with customers, team members and management
- Maintained visual standards
- Enjoyed working to KPI's.
Seasonal Sales Associate
Bloomingdale's
New York, NY
09.2019 - 01.2020
- Greeted and engaged all customers as they enter your department
- Exceeded customer expectations by understanding their needs and going above and beyond to deliver an outstanding customer experience
- Helped customers navigate their way throughout the store and locate merchandise
- Provided product knowledge and styling advice when needed
- Promoted the Bloomingdale’s Loyalist Program by speaking to the features and benefits and ensuring the customer is informed on benefits and promotions
- Completed transactions on the register, providing an easy and seamless experience
- Maintained the cleanliness of department and ensuring merchandise is cleared from fitting rooms and put back into the correct area
Sales Associate & Cashier
Zara
New York, NY
09.2018 - 09.2019
- Demonstrated that customers come first by serving them with a sense of urgency
- Maintained friendly and professional customer interactions
- Shared product knowledge with customers while making personal recommendations
- Informed clients of new arrivals and keeps connected with his/her clients
- Always selling and kept the fitting rooms clean and organized
- Worked as a team member to provide the highest level of service to customers
- 25’s; items are pulled quickly, neatly and placed on the floor in a timely manner with correct hangers
- Covered and maintained section/area
- Received and processed cash and credit payments for in-store purchases
- Opened and closed the store, including counting cash, opening and closing cash registers.
Education
Master of Professional Studies - Global Supply Chain Management
LIM College
New York, NY08.2023
Bachelor of Professional Studies - Fashion Merchandising
LIM College
New York, NY05.2022
Associate of Occupational Studies - Fashion Merchandising
LIM College
New York, NY05.2020
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Organizational Skills
- Customer Service
- Inventory Tracking/Management
- Sample Management
- Product Knowledge
- Merchandising
- Scheduling
- Luxury Fashion
- Time Management
- Problem-Solving Skills
Timeline
Showroom Specialist
EssilorLuxottica
03.2023 - Current
Locator Associate
Saks Fifth Avenue
05.2021 - 03.2023
Sales Associate - Reiss
Bloomingdale's
01.2020 - 04.2020
Seasonal Sales Associate
Bloomingdale's
09.2019 - 01.2020
Sales Associate & Cashier
Zara
09.2018 - 09.2019
Master of Professional Studies - Global Supply Chain Management
LIM College
Bachelor of Professional Studies - Fashion Merchandising
LIM College
Associate of Occupational Studies - Fashion Merchandising
LIM College
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