Ryan ONeill
Laguna Niguel,CA
Summary
Committed Job Seeker with a history of meeting company needs with consistent and organized practices. Skilled in working Under pressure and adapting to new situations.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Whole Foods Market
01.2024 - Current
- Assist customers with product selection, order entry, and payment processing
- Follow up with customers to support satisfaction and resolve any issues
- Handle escalated calls professionally while providing a positive resolution for the caller in order to retain customer.
- Demonstrate strong communication skills while interacting with customers over the phone, via email, or in person when required.
Warehouse Associate
UPS
11.2021 - 01.2024
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment
- Sorted and organized merchandise in preparation for shipment
- Moved products and equipment to appropriate locations to maintain workspace cleanliness
Overnight Stocker and Receiver
Whole Foods Market
08.2021 - 01.2024
- Responded promptly to customer inquiries regarding product availability or location
- Collaborated with team members to ensure efficient stocking of shelves
- Updated and maintained accurate inventory records.
Cashier
Ralphs
09.2018 - 10.2021
- Operated cash register and accurately processed payments, returns, and exchanges while providing excellent customer service consistently
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Education
High School Diploma -
Aliso Viejo High School
Aliso Viejo 06.2021
Skills
- Creativity
- Team Player
- Punctuality
- Customer Service
- Team Collaboration
- Multitasking
- Adaptability and Flexibility
Timeline
Customer Service Associate
Whole Foods Market
01.2024 - Current
Warehouse Associate
UPS
11.2021 - 01.2024
Overnight Stocker and Receiver
Whole Foods Market
08.2021 - 01.2024
Cashier
Ralphs
09.2018 - 10.2021
High School Diploma -
Aliso Viejo High School
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