Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Oswald

Elverson,PA

Summary

I have over three years of retail experience, with a strong background in customer service, sales, and team support. In past roles, I’ve worked with a wide range of customers, promoted store credit programs, and maintained organized stockrooms to support daily operations. I’m confident in my ability to connect with people, communicate clearly, and create a positive and welcoming environment. I also have experience processing both in-store pickups and ship-from-store orders with accuracy and efficiency. Along with my retail background, I have personal knowledge of cannabis products and enjoy helping others make informed decisions. I’m dependable, well-organized, and work well in fast paced, customer driven settings.

Overview

4
4
years of professional experience

Work History

Sales Associate

Gap Inc
Pottstown, PA
02.2024 - Current
  • Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Encouraged and assisted customers in applying for store credit cards, contributing to increased account sign-ups, and sales.
  • Maintained a clean, organized, and well-stocked backroom to support smooth sales floor operations.
  • Handled in-store and ship-from-store order processing, maintaining speed and accuracy to meet customer satisfaction standards.

Environmental Compliance Assistant

Unique Compliance Services
Exton, PA
07.2023 - 02.2024
  • Assisted the Environmental Compliance Specialist in ensuring that fueling stations comply with EPA regulations.
  • Directed traffic around the work site, ensuring the safety of workers and passing vehicles.
  • Used various tools and equipment, ranging from common hand and power tools to specific testing equipment.

Pest Control Technician

Hayes Pest Control
Pottstown, PA
06.2022 - 09.2023
  • Inspected commercial and residential buildings and structures for pest issues, and determined appropriate treatments.
  • Mixed chemicals according to label directions to create safe and effective solutions for treating pests.
  • Conducted interior and exterior applications of insecticides, rodenticides, and other products using hand or power sprayers, dusters, and foggers.
  • Ensured compliance with all applicable federal, state, and local regulations governing the use of pesticides.
  • Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
  • Answered customer inquiries and provided accurate information regarding products and services.

Sales Associate

Tommy Hilfiger
Pottstown, PA
06.2021 - 11.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Owen J. Roberts
Pottstown
06-2022

Skills

  • Exceptional customer service
  • Teamwork and collaboration
  • Cash handling
  • Order fulfillment
  • Stocking and receiving
  • Customer Relationship building
  • Upselling
  • Cash register operation
  • POS system operation

Timeline

Sales Associate

Gap Inc
02.2024 - Current

Environmental Compliance Assistant

Unique Compliance Services
07.2023 - 02.2024

Pest Control Technician

Hayes Pest Control
06.2022 - 09.2023

Sales Associate

Tommy Hilfiger
06.2021 - 11.2022

High School Diploma -

Owen J. Roberts