Ryan Ouellette
Torrington
Summary
Dynamic professional skilled in interpersonal relationship building and effective communication. Proven ability to resolve customer complaints and enhance the shopping experience, contributing to long-term business success.
Martial arts professional prepared to make significant impact. Demonstrates strong focus on team collaboration and achieving results, adapting to changing needs effortlessly. Skilled in various martial arts techniques, self-defense, and conflict resolution. Known for reliability, discipline, and effective communication.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Front End Worker
Big Y Supermarket
Torrington, CT
08.2025 - Current
- Assisted customers with inquiries, providing accurate product information and ensuring satisfaction.
- Operated cash register efficiently, processing transactions and maintaining balanced till.
- Stocked shelves consistently, organizing products to enhance visibility and accessibility.
- Resolved customer complaints effectively, fostering loyalty and repeat business through exceptional service.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Martial Arts Instructor
Torrington Family Kempo
Torrington, CT
03.2021 - 06.2024
- Developed and implemented lesson plans for diverse skill levels and age groups.
- Trained students in Kempo techniques, enhancing physical fitness and self-discipline.
- Organized and led group classes, fostering a supportive learning environment.
- Monitored student progress, providing constructive feedback to improve performance.
- Mentored assistant instructors, promoting professional development and teaching effectiveness.
- Ensured adherence to safety protocols during training sessions to minimize injuries.
- Provided feedback and corrections to improve students' skills and techniques.
- Instructed on proper breathing techniques, stances, and forms.
- Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
- Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
Education
Associate of Science - Business Administration
Northwestern Connecticut Community College
Winsted, CT12-2027
High School Diploma -
Housatonic Valley Regional Highschool
Falls Village, CT06-2026
Skills
- Demonstration and modeling
- Physical conditioning
- Interpersonal relationship building
- Self-defense expertise
- Team building and collaboration
- Motivational and inspirational
- Injury treatment
- Patience and empathy
- Goal setting and achievement
- Public speaking
- Continuous learning mindset
- Strong leadership
- Communication
Certification
- Certified Martial Arts Instructor, Torrington Family Kemp - As of May 3rd, 2024.
Languages
English
Native or Bilingual
Timeline
Front End Worker
Big Y Supermarket
08.2025 - Current
Martial Arts Instructor
Torrington Family Kempo
03.2021 - 06.2024
Associate of Science - Business Administration
Northwestern Connecticut Community College
High School Diploma -
Housatonic Valley Regional Highschool