Ryan Owens
Orlando
Summary
Strong organizational skills, efficiency in inventory management, and attention to detail. Known for exceptional teamwork and adaptability, ensuring smooth operations and results. Reliable in fast-paced environments, with focus on maintaining order and accuracy.
Overview
11
11
years of professional experience
Work History
Tomorrowland Stands QSR/ Land Stocker
Walt Disney World Parks and Resorts
Orlando, FL
06.2021 - Current
- Stocked merchandise efficiently to maintain optimal inventory levels throughout the park.
- Collaborated with team members to streamline restocking processes and reduce downtime.
- Monitored inventory discrepancies and reported issues for timely resolution.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring lobbies and dining rooms were free from clutter and hazards for guest safety.
- Reduced out-of-stock situations with regular monitoring of product levels.
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained cleanliness and organization of checkout area for efficiency.
- Resolved customer complaints promptly to maintain positive store environment.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Line Cook
Universal Orlando
Orlando, FL
03.2018 - 06.2021
- Prepared and fried menu items to ensure quality and consistency.
- Collaborated with team members to maintain efficient kitchen operations.
- Monitored inventory levels and assisted in ordering supplies as needed.
- Maintained cleanliness and organization of workstations in compliance with safety standards.
- Collaborated with team to optimize workflow and reduce downtime during peak hours.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including fryers and mixers.
- Developed and executed recipes for a variety of donuts, ensuring consistent quality and flavor.
- Trained and mentored junior bakers on production techniques and safety standards.
- Collaborated with team members to create seasonal donut offerings, boosting customer interest.
- Contributed to a positive workplace atmosphere by actively participating in team meetings and providing constructive feedback on processes and procedures.
- Streamlined production processes by coordinating with team members to complete tasks efficiently and meet daily quotas.
- Reduced waste by properly storing unused ingredients and dough, contributing to cost savings for the bakery.
- Performed deep cleaning of work stations to uphold sanitation standards and promote health safety.
- Executed thorough cleaning and maintenance of fryers to ensure optimal performance.
- Measured and combined ingredients to create consistent and reliable dough for various baked goods.
- Utilized specialized tools to cut donuts, ensuring optimal shape and texture for customer satisfaction.
Merchandise Associate
HomeGoods
Orlando, FL
11.2017 - 02.2018
- Managed stock replenishment processes to optimize product availability and enhance sales opportunities.
- Collaborated with team members to maintain organized sales floor and efficient backroom operations.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Carried merchandise to customers cars
Store Opener
Great Harvest Bread Co.
Henderson, NV
03.2017 - 09.2017
- Opened and prepared store for daily operations, ensuring optimal product display and customer experience.
- Created a welcoming atmosphere by maintaining store cleanliness, organization, and inviting visual displays.
- Coordinated seasonal promotions in alignment with corporate objectives, boosting sales during key retail periods.
- Provided exceptional customer service experiences through attentive listening, problem-solving skills, ensuring high levels of repeat business from loyal patrons.
- Managed inventory levels for optimal stock availability and reduced waste.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets, contributing to a more profitable bottom line.
- Managed access to store premises by holding key responsibilities.
- Performed safe opening tasks, adhering to established security guidelines and protocols.
- Executed baking processes for cookies, ensuring quality and consistency.
- Achieved high levels of customer satisfaction by delivering expertly sliced meat and cheese. Improved operational efficiency by streamlining food preparation processes. Elevated product quality through meticulous attention to detail in presentation and freshness.
- Prepared and assembled sandwiches to meet customer preferences and dietary requirements.
- Managed inventory levels and restocked sandwich station to ensure product availability.
- Monitored stock levels and efficiently restocked shelves to support customer shopping experience.
- Performed thorough washing and sanitizing of dishes to support kitchen efficiency.
Store Closer
Great Harvest Bread Co.
Henderson, NV
07.2015 - 08.2016
- Supervised closing operations to ensure smooth transitions at day's end.
- Managed inventory counts, reducing discrepancies through meticulous attention to detail.
- Streamlined nightly cash reconciliation processes, enhancing accuracy and accountability.
- Implemented best practices for product rotation, minimizing waste and maintaining quality standards.
- Coordinated with team members to resolve customer inquiries, fostering positive experiences before closing.
- Ensured all employees adhered to company policies during store closing procedures, promoting a consistent level of professionalism.
- Streamlined end-of-day procedures for a more efficient store closing, resulting in reduced overtime hours.
- Executed sandwich preparation with attention to ingredient quality and presentation standards.
- Ensured sandwich station was consistently stocked to maintain efficient service.
- Performed detailed cleaning tasks in bathrooms, including fixtures, surfaces, and floors, to uphold facility standards.
- Executed thorough sweeping and mopping of floors to maintain cleanliness and hygiene standards.
- Maintained cleanliness of kneading table to support food safety standards.
- Conducted regular shelf restocking to maintain optimal product display and accessibility for customers.
- Managed dishwashing tasks, ensuring timely availability of clean utensils and cookware for food preparation.
- Sanitized and organized tables to ensure a clean and welcoming environment.
Education
High School Diploma -
Cowan Sunset High School
Henderson, NVDiploma - Residential Electritian
Penn Foster College
Scottsdale, AZ02-2025
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Heavy lifting
- Loading and unloading
- Customer assistance
- Stock rotation
- Cleaning procedures
- Operate a Pargo
Timeline
Tomorrowland Stands QSR/ Land Stocker
Walt Disney World Parks and Resorts
06.2021 - Current
Line Cook
Universal Orlando
03.2018 - 06.2021
Merchandise Associate
HomeGoods
11.2017 - 02.2018
Store Opener
Great Harvest Bread Co.
03.2017 - 09.2017
Store Closer
Great Harvest Bread Co.
07.2015 - 08.2016
High School Diploma -
Cowan Sunset High School
Diploma - Residential Electritian
Penn Foster College