Ryan Pardue
Columbia,SC
Summary
Accomplished Linehaul Coordinator with a proven track record at Southeastern Freight Lines, enhancing operational efficiency and team productivity through expert logistics management and interpersonal communication. Skilled in MS Office and adept at fostering professional relationships, consistently achieved above-target performance outcomes by leveraging analytical skills and a focus on continuous improvement. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Linehaul Coordinator
Southeastern Freight Lines
2018.12 - Current
- Developed standard operating procedures for team to follow and maintained records of activities.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Enforced team adherence to safety regulations and protocols.
- Monitored progress of tasks to provide feedback for improvement.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Resolved conflicts between team members and addressed complaints or grievances.
- Assigned tasks to team members to complete within designated time frames.
- Monitored production levels and implemented measures to increase output.
- Determined staffing needs, developing schedules to staff all shifts.
- Developed strong communication and organizational skills through working on group projects.
- Prepared PowerPoint slides, Excel spreadsheets and MS Word memos on market and industry-specific topics.
- Used Microsoft Outlook, Word, Excel and PowerPoint software applications.
- Utilized Excel to compile data into spreadsheets and [Software] to create graphs to correspond to data.
- Reviewed invoices to enter data into Excel spreadsheet to track capital improvements.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Utilized Microsoft Word, Excel, PowerPoint and Outlook.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Displayed functional familiarity with Microsoft Office functions such as Excel and Word.
- Developed pivot tables and custom reports in Excel.
- Used Excel and other statistical tools and methods to analyze data and generate useful business reports.
- Prepared Excel spreadsheets with data used to create visuals such as graphs.
- Created and updated tracking spreadsheets using MS Excel.
- Used MS Excel to analyze data and PowerPoint to share information with team members.
- Corrected and revised Excel spreadsheets, tables, charts and graphs.
- Trained in-house users on advanced functionality of MS Word and Excel.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Answered phone calls and responded to customer emails.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled and organized delivery routes.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Dispatch Specialist
Southeastern Freight Lines
2014.06 - 2018.12
- Managed approximately 100 incoming calls and emails per day from drivers and local leadership
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Coordinated regular inspections of vehicles and scheduled preventive maintenance.
- Responded to high volume of phone and email requests to provide logistics information.
- Organized paperwork and explained individual job parameters for each assignment.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Answered phone calls and responded to customer emails.
- Monitored and tracked dispatch communication systems.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Assisted in resolving customer complaints and grievances.
- Monitored vehicle locations to coordinate timely arrivals.
Dock Worker
Estes Express
2010.01 - 2014.06
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Operated computer systems and internal software to track and record cargo movements.
- Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Helped train new employees in safe practices and warehouse procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Maintained clean, orderly work environment free of hazards.
- Strapped items down over protective padding to secure throughout transportation.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Dock Worker
Southeastern Freight Lines
2006.08 - 2010.12
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Operated computer systems and internal software to track and record cargo movements.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Maintained clean, orderly work environment free of hazards.
- Strapped items down over protective padding to secure throughout transportation.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
Business
Midlands Technical College
West ColumbiaHigh School Diploma -
Dutch Fork High School
Irmo, SC05.2006
Skills
- Efficient multitasking
- Decision-Making
- MS Office
- Customer Relations
- Time Management
- Analytical Thinking
- Task Prioritization
- Goal Setting
- Adaptability
- Relationship Building
- Teamwork and Collaboration
- Continuous Improvement
- Email and Phone Communication
- Problem-Solving
- Professionalism
- Attention to Detail
- Reliability
Timeline
Linehaul Coordinator
Southeastern Freight Lines
2018.12 - Current
Dispatch Specialist
Southeastern Freight Lines
2014.06 - 2018.12
Dock Worker
Estes Express
2010.01 - 2014.06
Dock Worker
Southeastern Freight Lines
2006.08 - 2010.12
Business
Midlands Technical College
High School Diploma -
Dutch Fork High School
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