Adept in operations management and fostering strong work ethics, I significantly enhanced
customer satisfaction and streamlined processes as Owner/Operator at Combustion
Technologies Australia. My background includes mentoring teams, implementing efficient
fabrication techniques at Mohawk Lifts LLC, and excelling in fast-paced environments.
Proven track record in business planning and reliable equipment operation, driving
substantial growth and operational excellence. Hardworking employee enthusiastic about
learning any field inside and out. Pursues opportunities to learn new skills and contribute to
group success. Offers strong administrative, relationship-building and problem-solving
abilities.
Overview
30
30
years of professional experience
Work History
Tow Truck Operator
Self Employed
Fonda, New York
03.2023 - Current
Operated tow truck at Fonda Speedway, ensuring timely and safe vehicle recovery during events.
Respond quickly and safely to accidents or inoperable vehicles on or off the track.
Managed equipment, tools, and supplies for daily towing operations effectively.
Completed advanced training in rollover technique, fire suppression, and vehicle extraction to enhance emergency response skills.
Order Filler
Walmart Distribution Center
Johnstown, New York
06.2012 - Current
Prepared orders by processing requests, pulled materials from warehouse, and
prepared shipments.
Facilitated smooth operations during peak periods, effectively handling increased
workload without compromising quality or timeliness of deliveries.
Implemented effective time management strategies, significantly increasing
productivity within tight deadlines.
Contributed to a safe working environment by adhering to strict safety protocols
during all tasks.
Demonstrated adaptability and flexibility in response to changing demands or
priorities, effectively navigating challenges while maintaining a high level of productivity.
Assisted in onboarding new employees, providing thorough training on order filling
procedures and best practices.
Operated warehouse equipment and reported instances of safety code violations to
management to reduce risk of accidents.
Checked inventory and selected products from specific locations based upon
availability.
Succeeded in meeting daily targets consistently, demonstrating reliability and
commitment to excellence in performance.
Owner/Operator
Combustion Technologies Australia
Coffs Harbour, Australia
07.2023 - 10.2025
Managed daily operations for optimal efficiency, streamlining processes.
Consulted with customers to assess needs and propose optimal solutions.
Provide exceptional customer service, addressing issues promptly to ensure customer
satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely
communication.
Established strong relationships with suppliers, ensuring consistent delivery of goods
and services.
Ensured compliance with relevant regulations, maintaining proper documentation and
licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased
brand awareness and customer base.
Developed business plan, processes and procedures to provide superior products and
services to customers.
Overseeing inventory management, reducing waste and maintaining adequate stock
levels to meet demand.
Maximized revenue by identifying new market opportunities and implementing
targeted sales strategies.
Fostered strong professional network and partnership building skills to connect with
quality leads.
Improved safety standards by regularly reviewing protocols and implementing
necessary updates.
Crafted engaging sales copy and eye-catching graphics for inventive client
presentations.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue, and effectively targeting new
markets.
Tracked trends and suggested enhancements to both challenge and refine company's
product offerings.
Volunteer Firefighter
Sammonsville VFD
Johnstown, New York
10.1996 - 07.2024
Responded to emergency calls for fire incidents and rescue operations.
Operated firefighting equipment and tools during training and emergencies.
Participated in community outreach programs to educate fire safety practices.
Maintained and serviced firefighting apparatus and gear to ensure operational readiness.
Trained new volunteers on safety protocols and operational procedures.
Participated in regular drills and training sessions to keep skills up-to-date.
Interacted professionally with victims, witnesses and other personnel associated with an incident.
Communicated with other members of the team to coordinate activities at a scene.
Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
Elected to position of Chief by department members.
Maintained records of incident reports, vehicle maintenance logs and call logs.
Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
Proficient in Vehicle Extraction.
Coordinated training programs for firefighters to enhance skills and safety practices.
Oversaw budgets and resources to enhance department operations and strategic planning.
Established policies for staff management, performance evaluation, and professional development.
Worked and trained closely with neighboring departments.
Fabrication Welder
Mohawk Lifts LLC
Amsterdam, New York
10.2005 - 06.2024
Fabricated metal components using MIG welding techniques.
Interpreted blueprints to ensure accurate assembly and alignment.
Read and followed blueprints and weld diagrams.
Measured and cut metal pieces to correct length and angle to attain proper fit andalignment of pieces.
Utilized various tools, such as grinders and cutting torches, for proper preparation ofmaterials prior to welding processes.
Operated welding equipment and performed routine maintenance to ensure safety.
Performed preventative maintenance on all welding equipment.
Measured and cut metal pieces to correct length and angle to attain proper fit and
alignment of pieces.
Utilized various tools, such as grinders and cutting torches, for proper preparation of
materials prior to welding processes.
Consistently met or surpassed production targets while maintaining an unwavering
commitment to safety and quality standards.
Consistently met or surpassed production targets while maintaining an unwaveringcommitment to safety and quality standards.
Safely and effectively operated fork lift in daily operations while moving, loading, and
unloading pallets of material and steel up to 20' long in tight spaces.
Utilized overhead cranes to lift heavy objects into place during fabrication projects.
Safely and effectively operated fork lift in daily operations while moving, loading, andunloading pallets of material and steel up to 20' long in tight spaces.
General Maintenance Mechanic Tow Truck Driver at K&S Eastside Service CenterGeneral Maintenance Mechanic Tow Truck Driver at K&S Eastside Service Center